A little package appeared in the mail today. Inside was a gift-wrapped box and a note thanking me for referring ADR work. The box contained a set of CDs with stories about pets…right up my alley.
It was from a former mediation grad student of mine, to whom I had referred a client I couldn’t take on because I’m heavily booked right now.
You can bet I’ll refer work to her again. She’s an excellent mediator. And her thanks will stick in my mind because it was special. I’ll remember how nice it was to have my action acknowledged and appreciated in such a perfect way.
What do you do to thank people who refer work to you? How do you personalize and make it memorable?
Clare Fowler's BlogAbout fifteen years ago I went on a college retreat, serving as the alum advisor for junior and seniors from my alma mater. There was one senior who...
By Clare FowlerI would like to thank you and express my gratitude to all the colleagues, Monya Kian, Monica Sherman, Melanie Gilmore, Troy Krich and Matthew Murphy for their important contributions to...
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