Ever since mid-March 2020, when the first U.S. lockdowns took effect as the coronavirus began ravaging the globe, the shift from in-person learning to online platforms began has been rapidly...
By Ralph KilmannConflict Remedy Blog by Lorraine SegalA wonderful benefit of learning conflict resolution skills is using them to positively reframe my own challenging communications. In difficult interactions, we often have a...
By Lorraine SegalFrom John DeGroote's Settlement Perspectives Last week we discussed why a small group is usually a better audience for bad news in Delivering Bad News: How Big Is Your Conference...
By John DeGroote
