Search Mediators Near You:

What Your Body is Saying About You

(This article was written about Jeff Thompson. It appeared in the Tweed Daily News on March 19. 2011 and was written by Ellisha Puglia.)

FROM hairstyles to handshakes, non-verbal communication can say a lot about what a person is thinking or feeling.

US-based mediation expert and New York City Police Department detective Jeff Thompson will reveal the secrets of non-verbal communication at a public seminar at Southern Cross University’s Gold Coast campus in Bilinga today.

Mr Thompson, who is doing his PHD with Griffith University Law School, said non-verbal communication applied to everything.

“I have an acronym for non-verbal communication, it’s METTA – movement, environment, touch, tone and appearance,” he said.

“They say 80% of first impressions are made before you even open your mouth.

“In the case of body language, I encourage people to ask themselves if they really know what messages they are sending, and give tips on how to observe and decode gestures to determine if others agree with them or not.”

Although Mr Thompson admits non-verbal communication is not an exact science, he said it provided greater insight into what someone was thinking.

“If you are having a conversation with someone, and lean in and smile and nod, it shows that you are interested and listening,” he said.

“If you are nodding robotically or ferociously, leaning back, playing with your wedding ring, or twisting your hair, it could show you are disinterested or uncomfortable.”

Mr Thompson’s speech is on level 2, room 2.14 from 11.30am- 1pm.

                        author

Jeff Thompson

Jeff Thompson, Ph.D., is a professor at Lipscomb University, researcher, mediator, and trainer. He is also involved in crisis and hostage negotiation as well as a law enforcement detective. His research includes law enforcement crisis and hostage negotiation in terrorist incidents. He received his doctorate from Griffith University Law School… MORE >

Featured Mediators

ad
View all

Read these next

Category

Pele’s Magic, Match and Mediation

The 2022 World Cup pageant is being staged in Doha of Qatar, and all interests and attentions are riveted to the swanky stadiums at Doha where the football geniuses like...

By Mukti Rijal
Category

Those Who are About to Mediate, We Salute You!

CMP Resolution Blog by John Crawley, Lesley Allport and Katherine Graham. Thank you, all you parties who said yes to mediation. Thank you for having the courage to try something...

By Katherine Graham
Category

10 Mediation Tips for Settling Business Disputes

For practitioners of the law, mediation is a well-known concept that became part of their lives. To businesspeople, however, the idea of mediation is foreign. When they enter a dispute,...

By James Dorian

Find a Mediator

X
X
X