From the Conflict Mastery blog by Cinnie Noble
It happens sometimes that we lose track of ourselves when in conflict. We may find we turn into someone who doesn’t even resemble who we usually are and how we interact. We may become an angry parent, a petulant child, a dogmatic teacher, a judge or other personas that reflect a different somebody than we want to be.
Our changing personality – if and when it appears – may emerge because we are overly stressed and upset, hurt, frightened, overwhelmed, not getting our point across, or not getting what we want. At these times we may default to bad habits we have tried to change or ones we use to get our way. Whatever propels us to act and communicate in ways that seem surreal, we know at some level of awareness we have stepped out of ourselves. We might say to ourselves, “I just heard someone say such hurtful things and I think the words came out of my mouth!”
This week’s blog invites readers to consider who you want to be when in conflict and who you become – if you lose track of yourself.
What other ConflictMastery™ Quest(ions) may you add here?
What difference does gender make in negotiation? Although both men and women in business strive to be leaders at the negotiation table, there are potential traps that women need to...By Diane J. Levin
At each national ADR conference, mediators flock to the programs on overcoming impasse in mediation. The conference planners never schedule these sessions in big enough rooms. So, practitioners find themselves...By Paula Young
Health Care Neutral ADR Blog by Richard Webb"Mandatory arbitration" provisions have come under harsh criticism in recent years. (Since all pre-dispute agreements to arbitrate are "mandatory," it would be more...By Richard J. Webb