Can the TKI Conflict Model (i.e., the five conflict modes along with the assertiveness, cooperativeness, distributive, integrative, and protective dimensions) shed some (healing) light on the political behavior in the countries throughout...
By Ralph KilmannFrom Lorraine Segal's Conflict Remedy BlogAlthough it may sound like something only for unions or businesses, interest based negotiating is a cornerstone of improving communication and resolving conflict in personal...
By Lorraine SegalReading a good mediation or conflict resolution book I often say should not be a spectator sport. Rather, it should 1) captivate you by the story being told with you...
By Jan Frankel Schau, Jeff Thompson
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