Find Mediators Near You:

According to this Protocol, Empathy can be Taught

Neuroscience and Conflict Resolution Blog by Stephanie West Allen

News release from Massachusetts General Hospital:

Brief training program improves resident physicians’ empathy with patients

Resident physicians’ participation in a brief training program designed to increase empathy with their patients produced significant improvement in how patients perceived their interactions with the residents. This contrasts with several studies showing that empathy with patients usually drops during medical school and residency training. The report from a team of Massachusetts General Hospital (MGH) researchers will appear in the Journal of General Internal Medicine and has been released online.

"The most exciting message from this study is that empathy can be taught and, most importantly, that improved empathy can be perceived by our patients. Many medical educators have thought that you are either born with this trait or you aren’t," says Helen Riess, MD, of the MGH Department of Psychiatry, who led the study. "We are also very happy to see that participating residents liked the training and found it interesting and helpful."

Several studies have found that medical training is often accompanied by a drop in empathy – the ability to understand and respond to another person’s feelings – and some have pinpointed the third year of medical school, when students first become involved in patient care, as the most vulnerable period. Riess notes that possible contributors to the decline in empathy among medical trainees include self-protection against their own emotional distress and a desensitization that results from performing many potentially painful procedures. A lack of overt empathic behavior among senior residents and other role models, along with the escalating demands of training on residents’ time and energy, could be additional contributors.

Recent studies have revealed the neurobiological basis of empathy– for example, showing how areas of the brain involved in the perception of pain can be activated simply by watching a loved one experience

Continue reading "According to this protocol, empathy can be taught" »

                        author

Stephanie West Allen

Stephanie West Allen, JD, practiced law in California for several years, held offices in local bar associations, and wrote chapters for California Continuing Education of the Bar. While in CA, Stephanie completed several five-day mediation training programs with the Center for Mediation in Law, as well as a two-year intensive… MORE >

Featured Mediators

ad
View all

Read these next

Category

Teaching Negotiation Online: What Happens when you Adopt a UX (User Experience Design) Orientation?

Consensus Building Approach by Larry SusskindI taught an online negotiation course for the first time this spring.  MIT’s Professional Education Program and its Office of Digital Learning (ODL) invited me...

By Larry Susskind
Category

Why Do I Want You to Stay in the Room?

Joy Rosenthal's Mediation BlogI want to say a word about neutrality, which is a very important concept in mediation. The role of a mediator is to act as an intermediary...

By Joy Rosenthal
Category

Do I Really Want To Work For “Free”?

From the Blog of Phyllis G. Pollack.The Los Angeles County Superior Court is the largest county court system in the United States. Unlike many other jurisdictions throughout the country, it...

By Phyllis Pollack
×