Today on our recurring “Dive Into AI” webinar ODR innovator Bob Bergman showed off his amazing new https://www.piianomalyzer.ai/ platform. Bob’s software detects, anonymizes, and redacts PII (personally identifiable information) entirely on your machine, not the cloud – ensuring that mediators protect the confidentiality of their clients.
AI is becoming indispensable for dispute resolution professionals, unquestionably. But public AI tools and real case information are a dangerous combination.
Some AI providers say they don’t train their models on user data, so it may seem like it’s safe for mediators to use them for confidential info. But that is not necessarily the case. Even when data is not used for training, it may still be transmitted to third-party servers, logged, stored, reviewed by authorized personnel, or processed in jurisdictions outside the user’s control. The real issue mediators should be concerned about is not just model training — it’s the loss of control over confidential information once it is entered into an external system.
The takeaway shouldn’t be that mediators should avoid AI entirely — it’s that mediators should learn to use AI responsibly. De-identification tools like Bob’s https://www.piianomalyzer.ai/ system enable AI use while preserving the confidentiality that mediators require.
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