Ben Ziegler is a freelance conflict management and collaboration consultant, specializing in virtual facilitation. His home base is Victoria, on Canada’s west coast. In a conflict management capacity, he works as a mediator, and mentor of mediators, an online mediator of business and community disputes, serve as a consultant on distance mediation projects, and deliver conflict management training and coaching, in-person and virtually. As a consultant and facilitator, he helps individuals and organizations bridge differences, using collaborative processes, anywhere. He has extensive experience in facilitating virtual conversations, meetings, teams and training. He enjoys speaking about those experiences. As a volunteer, he supports various local nonprofit organizations, as a facilitator and business mentor, and serve as an adviser with an international NGO.