Cheryl Cutrona is the CEO of Resolutionary Services. She has been an ADR professional since 1986 providing mediation, arbitration, conflict coaching, training, and consulting. Her areas of expertise are family law, special education, and employment discrimination.
Cutrona mediates for a variety of clients and serves on a variety of ADR rosters including mediating for the U.S. Postal Service REDRESS and the EEOC Philadelphia Region (for both private and federal sectors), and arbitrating consumer disputes for the Better Business Bureau and DeMars Associates. Cutrona has contracted with the Pennsylvania Department of Education Office for Dispute Resolution (ODR) since 1988. She served as a special education mediator, IEP Facilitator, Resolution Meeting Facilitator, and is currently a Special Education Hearing Officer. Between 1991 and 2019, Cutrona served as the Executive Director of Good Shepherd Mediation Program in Philadelphia, where she was the lead curriculum developer and trainer. She is a writer and a former Editor in Chief of Labor Relations Press. She has published numerous articles on mediation and related subjects.
