Marc Bhalla is a mediator, arbitrator, writer and professor based in Toronto. He practices online. Marc has a Master of Laws in Dispute Resolution from Osgoode Hall Law School, where he is now a faculty member. Marc is also faculty at York University’s Certificate in Dispute Resolution program and at the Canadian Collaborative for Engagement & Conflict Management, where he teaches Online Dispute Resolution and Arbitration. Marc has spoken from coast-to-coast across Canada and in the United States. He has delivered keynote presentations at conferences in Regina, Saskatchewan and for International Mediation Awareness Week. Marc has been widely published, including in a number of peer-reviewed academic journals. His first book, The Art of Role Play in Dispute Resolution Training, was released in 2020. Marc is an original member of Ontario’s first online tribunal, where he has mediated and adjudicated cases since 2017; however, Marc is presenting in a personal capacity and is not speaking on behalf of the Condominium Authority Tribunal. Marc represents the Province of Ontario on the Board of Directors of the ADR Institute of Canada.