Dr. Zachary A. Schaefer is a Visiting Professor in the Department of Communication at Saint Louis University and the owner of Mediation and Communication Solutions, LLC. Zachary earned his Ph.D. from Texas A&M University in organizational communication, where he investigated how organizations, groups, and individuals deal with conflict. His dissertation explored the discursive strategies used during the process of mediation, paying special attention to how stories and experiences are used as resources that enable and constrain the mediation process. In addition to his scholarly interests, Zachary mediated at a community conflict resolution center several times per month over the previous two years and recently started his own mediation and communication consulting business. His research has appeared in Management Communication Quarterly and Organization, as well as a variety of professional publication outlets.