Conflict Management Blog by Cinnie Noble
Another favourite quote of mine is by Lao Tzu:
“If you do not change direction, you may end up where you are heading.”
Though this applies to so many things in life, when it comes to conflict I find it particularly pertinent to the trajectory we get on when we are in a dispute.
More specifically, we sometimes forget we are at choice when we are in conflict. That is, we can choose to calm ourselves, use words, tones and attitudes that are conciliatory, take a time out and reflect before speaking, regulate our emotions, and even walk away when it is the best course of action for the situation.
For this week’s Conflict Mastery Quest(ions) blog, consider a dispute you are currently involved in when answering this list of questions:
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