Effective Interpersonal Communication can be achieved through conscious awareness of the following Principles: 1. That we treat each other with respect So how does that help? It means we can...
By Alan SharlandThe International Mediation Institute (IMI) has just released its 2016 International Mediation and ADR Survey. The results, which were generated by 815 individuals representing 67 countries and varied stakeholders (users,...
By Ute A. Joas QuinnNeutrality is a cherished concept in mediation, but the term is interpreted differently by different mediators. Some take it to mean being strictly impartial and fair toward both sides in...
By Joe Markowitz