Felicity’s career started out in the turbulent apartheid years in South Africa where she honed her dispute resolution skills and her capacity to work with diverse groups of people in the industrial relations field.
She has mediated in 32 countries for more than thirty years, with more than 500 cases completed. After arriving in the UK in 2002 she quickly adapted to a new jurisdiction, qualified as a CEDR mediator and began mediating commercial disputes through CEDR. She was first accredited as a CEDR mediator in 2003, and in 2019 was appointed Head of Faculty at CEDR.
In 2021 she was ranked by Legal 500 amongst their top mediators in the UK. She is a founding member of Oxford Mediation.
This is the complete interview by Robert Benjamin with Michael Lewis, a long-time leader in the field of mediation, filmed as part of Mediate.com's "The Mediators: Views from the Eye...By Michael Lewis