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CMP Resolution Blog by Lesley Allport and Katherine Graham.
This video produced by CMP Resolutions quickly describes a sample grievance process.
Terry Wakeen describes what makes a mediator successful or a mediaton practice a success: having a genuine interest in people, being a good communicator, and marketing techniques.
By Teresa WakeenRalph Kilmann Blog It seems so natural to focus on specific people (with our five senses) rather than give the necessary emphasis to the larger surrounding systems (the big-picture intuition...
By Ralph Kilmann“Nothing Personal,” a film from the Dutch / Polish director Urszula Antoniak (http://www.cinema.nl/media/5583431/trailer-nothing-personal-van-urszula-antoniak ), presents beautiful images but few words. For this reason, Bor Beekman characterizes the movie, in his...
By Hugo Prein