Podcast: Crafting Solutions to Conflict: John Ford on The Empathy Set

John Ford is a seasoned mediator.  He also describes himself as the purveyor of The Empathy Set. These are tools to help answer the fundamental questions that so often lie behind conflict: What are we feeling and what are we needing.  The tools include cards, an app, a dictionary and very cool talking sticks. We discuss how to use these tools effectively. To learn more about The Empathy Set and access free resources, visit https://www.empathyset.com/ You will also find there information about The Empathy Set app, which is free to download.

Visit https://www.johnford.com/ to learn more about John’s work.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com & https://www.linkedin.com/in/janebeddall.

Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ and you can follow us on X @conflictsolving.

                       

Jane Beddall

After working as a mediator and attorney for a number of years, Jane Beddall founded Dovetail Resolutions, LLC in 2006 to provide mediation services to help parties in conflict reach resolutions tailored to their interests. Her specific focus now is work as a family business mediator and family wealth mediator. MORE >

                       

John Ford

 John Ford is the author of Peace at Work and founder of the HR Mediation Academy. He mediates; trains; and consults to organizations that have accepted the inevitability of conflict and are seeking to approach it with greater clarity and confidence. He was the managing editor of Mediate.com from 2000… MORE >