Find Mediators Near You:

Dan Rainey on Making Friends with the Fourth Party

In this video, Daniel Rainey discusses his new book “Integrating Technology into Your Dispute Resolution Practice: Making Friends with the Fourth Party.”

Integrating Technology into Your Dispute Resolution Practice: Making Friends with the Fourth Party is intended to offer accessible and useful advice for practitioners on how to choose and use information and communication technology in the most effective and ethical manner in the pursuit of mediation, arbitration, facilitation, and other dispute engagement modes. It is the first book to address the practice of online dispute resolution (ODR) from the point of view of the private practitioner. It combines information about ethics and communication to offer advice on ODR best practices.

To buy a copy, see the links below:

Purchasing from Eleven – Direct purchase of hard copy or e-book in Euros, shipped from Europe:…

Purchasing from IPG – the US distributor:…

Purchasing from Amazon (orders come from IPG through Amazon):…

Daniel Rainey has worked for 25 years to integrate information and communication technology into mediation, arbitration, and other dispute resolution disciplines.  He is a fellow of the National Center for Technology and Dispute Resolution, and a founder and Board Member of the International Counsel for Online Dispute Resolution.


Daniel Rainey

Daniel Rainey is a mediator, author and trainer, and a principal in Holistic Solutions, Inc., an organisation that offers training and consulting in a variety of conflict engagement modes.  Until 2017, he served as the Chief of Staff for the US National Mediation Board and is the Co-Chair of IMI’s… MORE >


Colin Rule

Colin Rule is CEO of Resourceful Internet Solutions, Inc. ("RIS"), home of,,, and a number of additional leading online dispute resolution initiatives.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired, an ODR provider that Colin co-founded,… MORE >

Featured Members

View all

Read these next


Understanding Culture in Mediation

This article is co-authored by Dr. Ralph Steele Esquire, Sheila Younger-Halliman Esquire, and Avia Rice Gauthier EsquireCulture is the sum total of our birth life and continuous environment.  Every person...

By Ralph Steele

The Next Level of Impartiality

Institute for the Study of Conflict Transformation by Dan SimonAll mediators understand that we’re supposed to be impartial.  Our ideas about what that means fall on a continuum.  On one...

By Dan Simon

Negotiation Mistake Number 1: Not Developing A Game Plan

From the blog of Nancy Hudgins(This is the first in a series of 7 Mistakes Really Good Negotiators Make.) As a lawyer, I used to think that I could attend...

By Nancy Hudgins