Find Mediators Near You:

Dan Rainey on Making Friends with the Fourth Party

In this video, Daniel Rainey discusses his new book “Integrating Technology into Your Dispute Resolution Practice: Making Friends with the Fourth Party.”

Integrating Technology into Your Dispute Resolution Practice: Making Friends with the Fourth Party is intended to offer accessible and useful advice for practitioners on how to choose and use information and communication technology in the most effective and ethical manner in the pursuit of mediation, arbitration, facilitation, and other dispute engagement modes. It is the first book to address the practice of online dispute resolution (ODR) from the point of view of the private practitioner. It combines information about ethics and communication to offer advice on ODR best practices.

To buy a copy, see the links below:

Purchasing from Eleven – Direct purchase of hard copy or e-book in Euros, shipped from Europe:…

Purchasing from IPG – the US distributor:…

Purchasing from Amazon (orders come from IPG through Amazon):…

Daniel Rainey has worked for 25 years to integrate information and communication technology into mediation, arbitration, and other dispute resolution disciplines.  He is a fellow of the National Center for Technology and Dispute Resolution, and a founder and Board Member of the International Counsel for Online Dispute Resolution.


Daniel Rainey

Daniel Rainey is a mediator, author and trainer, and a principal in Holistic Solutions, Inc., an organisation that offers training and consulting in a variety of conflict engagement modes.  Until 2017, he served as the Chief of Staff for the US National Mediation Board and is the Co-Chair of IMI’s… MORE >


Colin Rule

Colin Rule is CEO of Resourceful Internet Solutions, Inc. ("RIS"), home of,,, and a number of additional leading online dispute resolution initiatives.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired, an ODR provider that Colin co-founded,… MORE >

Featured Mediators

View all

Read these next



From the Kluwer Mediation Blog, by Jill HowiesonDesire. I have some transcripts from real-life family mediations to analyse and reading the transcripts, it struck me that I was reading about...

By Jill Howieson

Wakeen, Terry: Presence During Mediation – Video

Terry Wakeen describes her style of encouraging both parties to be present during the mediation in order to fully resolve peoples' frustrations and cases.

By Teresa Wakeen

How Mediation Saved the World

Greetings from the future, 10 years in the future to be exact, November 28, 2030 to be even more precise. It is Thanksgiving Day 2030, and we are here testing...

By James Melamed, J.D.