Join host Jeff Thompson and Bernie Mayer in the Part Two (listen to Part One here) of their conversation as they discuss conflict resolution, an update to his popular book- Dynamics of Conflict Resolution, the ‘circle of conflict’ as well as current issues in conflict resolution. Note, this is part one of two.
By John Bertschler, Ph.D., Patricia Bertschler, PCC and J. Christopher Scott, MBAAs private practitioners in the field of mediation over the past fifteen years, we have struggled along with our...
By John Bertschler, Patricia BertschlerI will begin by saying a few words about the avoiding mode, which is positioned at the very bottom-left corner of the TKI Conflict Model. Avoiding represents the combination of...
By Ralph KilmannKluwer Mediation BlogMuch has been written about the impact of body language on communication. I have in a previous entry addressed the connection between non-verbal communication and the building of...
By Joel Lee