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Empathy Deficit Disorder in the USA?

I recently borrowed Barack Obama’s Book, “The Audacity of Hope” from my 80 year old father. I am intrigued by this articulate and engaging candidate–even though I meet every criteria to be a Hillary Clinton supporter (middle aged, professional, Caucasian woman). In the Chapter he calls “Values”, he talks about his mother’s simple principle–“How would that make you feel?” as a guidepost for his politics. Then he says, “It’s not a question we ask ourselves enough, I think; as a country, we seem to be suffering from an empathy deficit.” My own work as a mediator compels me to concur.

Lately, I have been mediating business disputes where employees urge fair treatment from their former employers, or a business deal gone sour demands recompense to make things right. On the other side, I see struggling business people and professionals who cannot afford the inflated demands made of them–even though they may have agreed to those terms (before the costs of litigation were added) in more economically favorable times. And I, standing “in the middle” can simply urge empathy. Obama says, “No one is exempt from the call to find common ground”. I am grateful that I listened to the call and act daily in an effort to bring mutual understanding and then action by those in conflict. It’s my own contribution towards addressing the Empathy Deficit Disorder from which our country may be suffering.

                        author

Jan Frankel Schau

Attorney Jan Frankel Schau is a highly skilled neutral, engaged in full-time dispute resolution. Following a successful career spanning two decades in litigation, she has mediated over 700 cases for satisfied clients. Ms. Schau understands the nuances of trial and settlement practice as well as client relations and balancing the… MORE >

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