Since the early 1970s, two dimensions have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my attempts to satisfy my own needs versus my attempts to satisfy...
By Ralph KilmannFive years ago I was a founder of an organization that illustrates how I see the mediation field evolving. The Institute for the Study of Conflict Transformation was created in...
By Joseph P. FolgerOrder at Amazon.comRead the Introduction online. Introduction In reading books and articles about Mediation one seems to find distinctive categories of written end products. There are many, many books and...
By Jon Linden