In this video from Mediate’s Great Reads Book Club, Dr. Clare Fowler’s new book, “Rising Above Office Conflict,” is discussed by an all-star panel including Susan Guthrie, Donna Silverberg, Lucia Kanter St. Amour and Clare Fowler.
Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, “Rising Above” is a guide for everyone frustrated at work. The goal is to understand what is happening and do something about it, before it begins to harm your mental health. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan.
Why is conflict in every workplace? B ecause there are so many different types of people with different needs, and no idea how to work together. This book looks at what makes us unique: women, men, spiritual, political, etc.
Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.), and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. Clare Fowler also offers suggestions for preventing conflict from reoccurring. The presented worksheets and solutions explorers will also help you to find an easy plan for rising above your office conflict
Clare’s book “Rising Above Conflict” is available here.
Why? Well, firstly because treating others like enemies is for violent conflict and that is what we are trying to avoid with a negotiation/mediation, right? Treating the other person(s) like...
By Jeff ThompsonJeff Kichaven writes on mediation for the International Risk Management Institute. First published on IMRI.com. The relationship of court systems to the mediation field continues to change. The goal is...
By Jeff Kichaven"We are ready for any unforeseen event that may or may not occur.” -Vice President J. Danforth Quayle The Very Chancy Business of Prediction I should know better and follow...
By Peter Adler