Find Mediators Near You:

Great Reads Book Club: Rising Above Office Conflict with Clare Fowler (video)

In this video from Mediate’s Great Reads Book Club, Dr. Clare Fowler’s new book, “Rising Above Office Conflict,” is discussed by an all-star panel including Susan Guthrie, Donna Silverberg, Lucia Kanter St. Amour and Clare Fowler. 

Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, “Rising Above” is a guide for everyone frustrated at work. The goal is to understand what is happening and do something about it, before it begins to harm your mental health. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan.

Why is conflict in every workplace? B ecause there are so many different types of people with different needs, and no idea how to work together. This book looks at what makes us unique: women, men, spiritual, political, etc.

Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.), and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. Clare Fowler also offers suggestions for preventing conflict from reoccurring. The presented worksheets and solutions explorers will also help you to find an easy plan for rising above your office conflict

Clare’s book “Rising Above Conflict” is available here.


Clare Fowler

Clare Fowler is Executive Vice-President and Managing Editor at, as well as a mediator and trainer. Clare received her Master's of Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and her Doctorate in Organizational Leadership, focused on reducing workplace conflicts, from Pepperdine… MORE >


Susan Guthrie

Susan Guthrie, nationally recognized as one of the Top Family Law and Mediation Attorneys in the country, has been helping individuals and families navigate separation and divorce for more than 30 years. Susan provides legal coaching services to select clients around the world.   Susan recently partnered with legal and mediation legend, Forrest… MORE >


Donna Silverberg, Owner

Donna Silverberg has been in the field of mediation for over 20 years with more than 1000 hours of training received. She has been an adjunct or visiting professor at the University of Oregon School of Law, Pepperdine University, Hamline University and the University of San Diego. She served as… MORE >


Lucia Kanter St Amour

A member of the Neuroleadership Institute, Lucia has specific training in behavioral science, and how real people act in real conflict situations and decision-making. She is the Founder and Principal of her firm, Pactum Factum, which specializes in negotiation and dispute resolution; and a Certified Online Mediator. Lucia has… MORE >

Featured Members

View all

Read these next


Should We Negotiate With Terrorists – A Counterpoint

Washington Mediation Association President Cris Currie writes on the website that we should be willing to negotiate with all, including terrorists. Indeed, the premise seems to be that we...

By Darrell Puls

Negotiating with Indian Tribes

History is in the Room The adage ‘seek first to understand, then to be understood’ is always wise counsel. When interacting with Indian tribes, it is imperative. There are over...

By Jeffrey Vail

The Healing Power of Apologies for Parents and Teens

From Lorraine Segal's Conflict Remedy BlogAn apology can bring powerful healing to conflicted relationships. I was privileged to witness this recently in a juvenile diversion mediation. In the mediation for...

By Lorraine Segal