Smooth recently posted “How to Tell People They Sound Racist“, a video with advice on having one of the most difficult conversations there is, and underscores the difference between the “what they did” conversation and the “what they are” conversation.
(Hat tip to Bill Warters at Campus ADR Tech Blog.)
INTRODUCTION Hands-on experience with the stages of mediation is an important component in the training of mediators. This story unveils my initial exposure to the mediation process through the intakes...By Joanne Kilgour Dowdy
I'm providing you with just a few clips from mediator Sam Imperati's excellent presentation at the ABA Dispute Resolution Conference in New York City recently. Here's his power point presentation....By Victoria Pynchon