How to Stay Calm During Difficult Conversations (like at Thanksgiving!)

Bob Bordone Teaches You How to Stay Calm During a Difficult Conversation

Have you wondered how to control your emotions during a difficult conversation or how to stay calm during a difficult conversation? When it comes to, how to mentally prepare for a difficult conversation, there are many tools you can use to ensure the best possible outcome. Watch this video and learn the 5 important steps you can use to stay calm during a difficult conversation.

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Bob Bordone

Bob Bordone, a Senior Fellow at Harvard Law School and the Founder and former Director of Harvard Law Schools Negotiation Mediation Clinical Program. I'm also the Founder and Principal of the Cambridge Negotiation Institute and have written and taught on negotiation, mediation, and conflict resolution for more than 20 years. MORE >

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