In a recent study conducted by the consulting firm CPP, “employees spent 2.8 hours per week dealing with conflict, equating to approximately $359 billion in paid hours in 2008 in...
By Monya KianIf you’re fascinated by the role that science plays in exploring and illuminating human behavior and decision making, the internet offers outstanding choices for the discerning reader and dedicated negotiator....
By Diane J. LevinPeople who are joined together by a dispute -- which includes everyone engaged in litigation and their attorneys -- are suffering more than most from a universal cognitive bias known...
By Victoria Pynchon
