This is the complete interview by Robert Benjamin with David Hoffman, founder of The Boston Collaborative and former President of the ABA Dispute Resolution Section, filmed as part of Mediate.com’s “The Mediators: Views from the Eye of the Storm” Video Series.
Every once in awhile, if we are fortunate, we meet an individual that intuition tells us is destined for great things. My friend Ashok Panikkar is one of those individuals....
By Diane J. LevinWorkplace conflicts are inevitable, but understanding the psychological underpinnings can transform how we manage and resolve them. This newsletter edition delves into the psychology of workplace conflict and explores how...
By Jharna JagtianiAccording to a recent BusinessWeek poll, 90% of executives and middle managers believe that they perform in the top 10%. (This effect, known as positive illusion bias, is not confined...
By Diane J. Levin