Texas Conflict Coach Audio Blog by Pattie Porter Robert Fulghum, an American author, is quoted as saying “Sticks and stones will break our bones, but words will break our hearts”...
By Patricia PorterFew controversies are more damaging to a business than a dispute with an employee. In today's environment, a single major employment dispute can result in the erosion of substantial assets...
By Michael RobertsCopyright Ron Kelly 2017, Permission granted to republish. Mediation confidentiality in California will end on January 1, 2019...unless YOU take action now. The mediator's new opening statement will need to...
By Ron Kelly - Arbitrator, Mediator, Trainer