From Karen Hollett's blog RPM The Reasonable Person Model (RPM, see previous posts) describes the environmental conditions under which people are more likely to "be at their best." The model...
By Karen HollettIt is important to remember that most disagreements never escalate into conflict. Usually an event happens, you say something, the other person says, "Oh sorry about that" and both of...
By Nigel SingerPeter Adler describes his entry into the mediaton field and the background training he had from an outward bound program in Hawaii, learning a native practice called "Ho'oponopono".
By Peter Adler