This is an interview with Nancy Welsh, a leading academic in the fields of law and mediation, by Robert Benjamin as part of Mediate’s “The Future of Mediation and Negotiation in Our Culture, Politics and Society” video series.
Nancy Welsh is a recognized scholar and has been a professor of law for the last 20 years, teaching dispute resolution and procedural law. She has dedicated the better part of her career to the practice, system design and assessment of mediation and other negotiative and conflict management processes, including negotiation, arbitration, and judicial settlement. Specifically, her attention has remained focused on the examination of client self-determination, procedural justice, due process, and institutionalization dynamics. In recent years, with the advent of digital technology and online dispute resolution (ODR), which has added considerable complexity to dispute systems design, she has been at the forefront engaged in the important work of examining what is required for a person seeking the resolution of an issue or controversy to experience a sense of fairness and justice is what appears to be a distant and remote institutionalized delivery system. While the future she envisions for mediation and other negotiative processes remains unsettled, she has no doubt about their inevitability and he inquiry is critical inquiry is essential for our preparation.
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