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Juliana Birkhoff: Training Lacks Teaching of Complex Knowledge Processing – Video

Juliana Birkhoff explains mediators’ mental process when they’re in the room and says that the type of knowledge processing that occurs there can only be learned from mediating cases – not through a training course.

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Juliana E. Birkhoff Ph.D.

Juliana Birkhoff is an experienced mediator, facilitator, dispute resolution trainer, and scholar. She has mediated workplace, landlord/tenant, and other community disputes. As a facilitator she has worked with federal, state, and local level government as well as grassroots and public interest groups. She has participated in designing and conducting a… MORE

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