Living the Dream of ADR: Reflections on Four Decades of the Quiet Revolution in Dispute Resolution (Symposium Keynote)

I have found that a large percentage of the individuals who come to me for mediation or arbitration, have some type of relationship between them, that they wish to continue....

This post addresses the opening phase of the mediation process. The mediation begins with opening presentations, otherwise known as "opening statements." These in essence are initial remarks of the mediator,...

Preface Some words, spoken at the right time, in the right way, in the right context, can be particularly powerful. They can sometimes cause a new thought or unfreeze a...