Individuals with disabilities should have access to tools to settle all types of conflicts including discrimination issues. Mediation is a tool that is useful and practical for all members of...
By Heather KennedyThe book to read on this subject is Cialdini’s “Principles of Persuasion.” It identifies six principles of persuasion: Affinity (liking), Authority, Consensus, Consistency, Reciprocity and Scarcity. In order to be...
By Charles B. ParselleWe are firmly ensconced in what some call the “digital age.” CAMS has been providing ADR services on virtual platforms (our preference has been Zoom) for almost two years at...
By Donald Cripe