The role of the mediator is to help people through conflict. Mediation may be described as a process that evolves over four different phases. It begins in a joint session...
By Jacques JoubertI’d like to share some of the work I’ve done with applying the TKI in groups in order to improve conflict-handling behavior and thus performance. This work adds some interesting dimensions to...
By Ralph KilmannI watched the debate last night with people who support my candidate. They all also happened to be mediators, so they understand concepts like confirmation bias --the tendency to search...
By Victoria Pynchon