Search Mediators Near You:

Mediation in Context

From Dr. John Windmueller’s blog.

One of the first things new students in conflict resolution learn is that it’s helpful to not jumble together and conflate the terms conflict resolution, mediation, and alternative dispute resolution (ADR). Toward that, i usually end up scrawling out some iteration of this on the whiteboard:


Conflict resolution includes a rich variety of practices, process models, intervener roles, and systems beyond mediation and ADR. ADR is a constellation of dispute resolution practices (one of which being mediation) oriented toward limiting the number of disputes that require formal litigation–the “alternative” is an alternative to going to court. While some mediation approaches and uses are oriented toward ADR’s goals, that doesn’t describe all mediation practice.

It’s an entirely oversimplified drawing, meant just to help distinguish and relate these three terms and to spark a conversation about how we define the field of conflict resolution. But I also sometimes find myself going back to it when teaching research methods, because it begs an interesting question. This isn’t to scale. If we wanted to map the relations more accurately, based on empirical evidence, what data would be helpful? It’s not that there’s a right or best answer to the question, but as a thought exercise it’s a nice way to explore what we see as indicators of the use, demand, and effects of CR practice.


Managing Editor In business since 1996, is the world’s leading mediation and dispute resolution website with over 7 million annual site visitors. serves as a bridge between professionals offering dispute resolution services and individuals and businesses needing those services. was awarded the 2010 American Bar Association Institutional Problem Solver of… MORE >

Featured Mediators

View all

Read these next


Co-Op/Condo Ombudsman Bill In NYS Senate

I came across this interesting article stating there is currently a bill in the New York State Senate proposing the creation of an Ombudsman for co-ops and condos in the...

By Jeff Thompson

The Beauty and Terror of Change

In my role as mediator one of the questions I am asked most often by parents, community groups, and interested parties is if an agreement reached at Family Dispute Resolution...

By Keri Morris

Who Can I Bring To Custody Mediation?

Walking into custody mediation can feel intimidating. You'll have to speak openly about what you believe is best for your child in front of your ex and a mediator whom...

By Zarira Love

Find a Mediator