August 24, 2010
Eugene, OR USA
Mesa, AZ USA
NAFCM and Mediate.com Announce Agreement to Bring Community Mediation Programs to the Forefront of Online Case Administration and Communication
NAFCM, the National Association for Community Mediation, and Mediate.com, the world’s leading mediation web site and dispute resolution industry software provider, have announced a long-term partnership to enhance community mediation programs in the U.S. and globally. This bold undertaking will place Mediate.com’s new ADR Case Manager and its innovative MeetingSpace technologies into the hands of hundreds of community mediation centers and tens of thousands of volunteer mediators over the next three years.
See additional article: “Why NAFCM Has Endorsed the Mediate.com ADR Case Manager”
As part of this understanding, NAFCM will have an elevated presence on Mediate.com. NAFCM’s expanded web presence, online case management, and enhanced utilization of the online environment for dispute resolution communication will expand community mediation’s visibility, streamline program operations and expand community mediation programs’ ability to meet communities’ traditional and changing needs.
Mediate.com is providing “ADR Case Manager,” Mediate.com’s new online case management system, to interested NAFCM program members at an attractive price. To ensure all programs have access to this game-changing technology, NAFCM and Mediate.com are establishing a scholarship program to assist those member programs facing difficult financial constraints. NAFCM is also working to source grant funding to ensure that all interested community mediation programs have the ability to adopt effective online case management and communication technologies.
In commenting on the NAFCM/Mediate.com relationship, Mediate.com CEO Jim Melamed shared his feelings that “Mediate.com is uniquely positioned to assist NAFCM and all community mediation programs to achieve effective web presence, online case administration and online discussion and resources.” Melamed observed that it was his goal to move community mediation programs “from last to first” in terms of utilization of the online environment to best manage and expand services. Melamed offers further that, “if Mediate.com and NAFCM have their way, community mediation programs will be managed and services offered on a 365/24/7 basis, taking maximum advantage of the web and, in the process, likely leading courts, agencies and practitioners to take full advantage of the online environment for most effective dispute resolution services as well.”
Justin R. Corbett, Executive Director of NAFCM, the National Association for Community Mediation, observes that elevating community mediation programs’ online presence and capacities is central to continually engaging communities and satisfying clients’ increasing expectations. According to Corbett, “with so many programs already serving as their communities’ trusted provider of conflict-related services, this new partnership equips programs to innovatively re-envision their vital social role and potential impacts. Programs’ adoption and integration of “ADR Case Manager” will lead to exciting revolutions in how staffs administer cases, how volunteers interact with their programs, and how those in conflict are able to engage one another.”
More About NAFCM
NAFCM, the National Association for Community Mediation, is a nonprofit association serving to advance, cultivate, and promote community mediation everywhere. A daily witness to and firm believer in the power of accessible, constructive services for conflicts, NAFCM serves as an advocate and resource for community mediation in every aspect and at all levels.
More About Mediate.com
With over 4 million annual visitors, thousands of articles and hundreds of videos, Mediate.com is the world’s leading mediation web site since 1996. Mediate.com supports the development of the dispute resolution industry with innovative online technologies tailored to the unique needs of dispute resolution professionals and organizations. In recognition of its achievements, Mediate.com was presented with the American Bar Association’s 2010 Institutional Problem Solver of the Year Award.
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