Learning to conduct an effective interview is one of the key techniques for resolving conflict. It creates rapport and conveys understanding. It will often revealing hidden "drivers" that underlie the...
By Jan Frankel SchauKluwer Mediation BlogMy son loves Nanny McPhee. For those who don’t have children, it is a lovely British movie with Emma Thompson , adapted from Christianna Brand’s “Nurse Matilda” books....
By Andrea MaiaDispute Settlement Counsel by Michael Zeytoonian. I think it’s a good idea for people who find themselves in a dispute to do some cross-examining before they file a lawsuit. Sounds...
By Michael A. Zeytoonian