ODR and Airline Disputes

By Katherine Shonk, published with permission of the Program on Negotiation at Harvard Law SchoolOnline negotiation has become ubiquitous, as it allows us to negotiate across the miles cheaply and...

“Anthropologists discovered that when cultures with different musical traditions come into contact they create mutual influence - almost as if musical traditions can't help but influence one another,” Jeanette Bicknell,...

From the Blog of Phyllis G. Pollack.       I am in the business of resolving disputes – a “peacemaker” – as many of my colleagues would say. I was reading an...