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ODR.com Launches Powerful AI-Assisted Family Dispute Resolution Platform

Proven mobile-optimized system enables families to resolve their divorce and separation cases online through self-service

Summary:

ODR.com has launched a new AI-powered platform for online family dispute resolution. This platform, built upon a successful Australian model, helps couples resolve divorce and separation issues online, including parenting plans and asset division. The system streamlines the process, offering a user-friendly, cost-effective, and mobile-optimized experience. It integrates with court systems and provides tools to support mediators. The technology aims to modernize family courts, reduce backlogs, and improve user satisfaction by leveraging AI to suggest fair solutions.

EUGENE, Ore.–(BUSINESS WIRE)–ODR.com, the leading provider of online dispute resolution services, today announces the launch of their ODR.com for family disputes platform, designed to help couples resolve their divorce and separation cases efficiently and effectively, enabling courts to alleviate bottlenecks and direct more attention to the most complex cases.

“ODR.com for family disputes leverages the great work done in Australia to bring the most scaled, proven online divorce and separation system ever built into North America”

This technology simplifies the separation process by providing a straightforward and affordable do-it-yourself solution for couples by addressing parenting, property, and money matters in a highly intuitive way. The technology leverages artificial intelligence to suggest appropriate divisions and support levels. It also enables mediators to engage with couples online to offer support whenever they’re needed. ODR.com for family disputes is mobile-optimized, generates formal documentation for settlement agreements and parenting plans, and offers seamless integration into most court case management systems.

This new platform leverages cutting-edge technology originally developed over five years in Australia by National Legal Aid as part of amica.gov.au. International award-winning user experience design firm Portable built and scaled this technology, which has handled more than 11,000 cases in Australia (including 4,000 couples dividing their assets and 1,400 couples creating parenting plans), saving courts more than $80 million. The new ODR.com Family Dispute Resolution platform combines the proven power of that system with ODR.com’s cutting-edge case management and online workspaces to deliver a best-in-class solution fully updated for North American courts.

Most family courts remain primarily offline, resulting in too much friction for court staff and the parties. More than 95% of divorcing couples use mobile devices each day in their personal and professional lives, but when they get to the courts they often encounter paper-based processes, legacy systems, and long delays waiting for in-person hearings. ODR.com for family disputes helps family courts modernize their services with intuitive technology, reducing costs and time to closure while improving litigant satisfaction.

“ODR.com for family disputes leverages the great work done in Australia to bring the most scaled, proven online divorce and separation system ever built into North America,” said Colin Rule, CEO of ODR.com. “We believe the power of the ODR.com back end and tools that facilitate amicable resolutions, combined with the mobile-optimized self-service features designed by Portable, will dramatically improve resolution rates for family courts across the United States and Canada.”

ODR.com (a wholly owned for-profit division of the American Arbitration Association, the largest provider of dispute resolution services in the world) offers cutting-edge functionalities like 24×7 accessibility, integrated video-conferencing, artificial intelligence, and a nationwide panel of top dispute resolution experts. ODR.com’s management team has led the development of family ODR for more than a decade, including the launch of the first online divorce and separation platform ever built (the Dutch Legal Aid Board’s Rechtwijzer) in 2013.

“Portable is excited to work with ODR.com to bring our platform to North America,” said Simon Goodrich, co-founder of Portable. “Now divorcing couples in the United States and Canada will be able to leverage the same powerful front end tools we’ve scaled in Australia. Partnering with ODR.com means we can deliver even more functionality by integrating world-class mediation services and smooth integration into courts.”

To learn more about family dispute resolution and ODR 2.0 (next generation online dispute resolution), visit ODR.com/Family.

About ODR.com

ODR.com is the global leader in online dispute resolution. It serves courts, universities, businesses of all sizes, and governmental agencies at all levels. ODR.com offers a proven, secure and scalable online dispute resolution platform which is used by more than 200 dispute resolution partner organizations worldwide, including the International Monetary Fund, the International Committee of the Red Cross, and NASA. Learn more at www.odr.com.

About Portable

With more than 1,000 successful projects alongside Australia’s leading government agencies and purpose-driven organizations, Portable understands the critical role that effective collaboration plays when working to solve complex challenges impacting the lives of people in communities around the world. Portable is a world leader in legal design and digital tool development, focusing on service design, AI and improving Access to Justice. amica.gov.au won a 2024 Anthem Award for world leading impact across its service and innovation categories. Learn more about Portable at www.portable.com.au.

Briefing Document: ODR.com Launches AI-Powered Family Dispute Resolution Platform

Main Theme: This press release announces the launch of ODR.com’s new platform for resolving family disputes, particularly divorce and separation cases, utilizing AI and online dispute resolution (ODR) technology.

Key Points and Facts:

  • Focus on Efficiency and Accessibility: The platform is designed to be user-friendly and accessible 24/7, providing a mobile-optimized, self-service solution for couples navigating separation. This aims to streamline the process, reduce friction for court staff, and improve litigant satisfaction.

“More than 95% of divorcing couples use mobile devices each day…but when they get to the courts they often encounter paper-based processes, legacy systems, and long delays.”

  • Leveraging Proven Technology: The platform is built on technology developed in Australia by National Legal Aid and Portable, having already successfully handled over 11,000 cases and saving courts more than $80 million.

“This new platform leverages cutting-edge technology originally developed over five years in Australia…which has handled more than 11,000 cases…saving courts more than $80 million.”

  • AI Assistance and Mediation Support: The platform uses AI to suggest potential divisions of assets and support levels. Additionally, it allows for online mediation, enabling couples to access professional support when needed.

“The technology leverages artificial intelligence to suggest appropriate divisions and support levels. It also enables mediators to engage with couples online to offer support whenever they’re needed.”

  • Integration and Scalability: The platform seamlessly integrates with existing court case management systems, making it adaptable for widespread adoption.

“The new ODR.com Family Dispute Resolution platform combines the proven power of that system with ODR.com’s cutting-edge case management and online workspaces to deliver a best-in-class solution fully updated for North American courts.”

  • Leadership and Expertise: The platform is spearheaded by Colin Rule, CEO of ODR.com and a pioneer in online dispute resolution, drawing on his extensive experience with platforms like eBay and PayPal.

“ODR.com for family disputes leverages the great work done in Australia to bring the most scaled, proven online divorce and separation system ever built into North America,” said Colin Rule, CEO of ODR.com.

Potential Impact: The platform is positioned to significantly impact family courts in North America by:

  • Increasing accessibility and affordability of divorce and separation proceedings.
  • Reducing court backlog and freeing up resources for complex cases.
  • Improving user experience and satisfaction for divorcing couples.
  • Promoting amicable resolutions through AI-assisted guidance and online mediation.

Quotes of Note:

  • Colin Rule, CEO of ODR.com: “We believe the power of the ODR.com back end and tools that facilitate amicable resolutions, combined with the mobile-optimized self-service features designed by Portable, will dramatically improve resolution rates for family courts across the United States and Canada.”
  • Simon Goodrich, Co-founder of Portable: “Now divorcing couples in the United States and Canada will be able to leverage the same powerful front end tools we’ve scaled in Australia. Partnering with ODR.com means we can deliver even more functionality by integrating world-class mediation services and smooth integration into courts.”

Overall, the launch of ODR.com’s new platform represents a significant step towards modernizing family dispute resolution, leveraging technology to make the process more efficient, accessible, and user-friendly.

Contacts

Colin Rule – [email protected](541) 345-1629

author

Colin Rule

Since 2020, Colin Rule is CEO of ODR.com, Inc. and Resourceful Internet Solutions, Inc., home of Mediate.com, MediateUniversity.com, Arbitrate.com and CaseloadManager.com.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired Modria.com, an ODR provider that Colin co-founded, in 2017.  Previously, from 2003… MORE

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