Search Mediators Near You:

Online Dispute Resolution (ODR): What is it, and is it the Way Forward?

Disputing Blog by Karl Bayer, Victoria VanBuren, Beth Graham, and Holly Hayes

ulio César Betancourt, Head of Research & Academic Affairs at the Chartered Institute of Arbitrators, and Elina Zlatanska, Research Assistant at Chartered Institute of Arbitrators, have published an interesting article entitled, Online Dispute Resolution (ODR): What is it, and is it the Way Forward?, 79 International Journal of Arbitration, Mediation and Dispute Management, Issue 3, 2013. In their publication, the authors discuss the role and future of online arbitration, mediation, and other dispute resolution mechanisms.

Here is the Abstract:

This article provides a concise explanation of the notion of “dispute resolution” in cyberspace. It reviews some of the recent studies on the use of Online Dispute Resolution (ODR), especially the use of e-negotiation, e-mediation and e-arbitration, considers the issues concerning the intricacies of settling and resolving disputes in cyberspace and concludes that the idea of banishing offline dispute settlement and dispute resolution methods — in the near future — is extremely unlikely ever to come true.

                        author

Beth Graham

Beth Graham received a J.D. from the University of Nebraska College of Law in 2004 and a M.A. in Information Science and Learning Technologies from the University of Missouri in 2006. She also holds a B.S. in Public Administration from the University of Nebraska-Omaha. She is licensed to practice law… MORE >

Featured Mediators

ad
View all

Read these next

Category

McKnight, Marilyn: Pushing the Envelope as Mediator – Video

Marilyn McKnight shares how mediators need to be pro-active about certain issues, such as pushing legislation and proving that domestic violence cases can be mediated.

By Marilyn McKnight
Category

Getting Started in Mediation

Author's Note: During these times, it is difficult to focus on anything but day-to-day concerns. The author wishes to acknowledge the personal challenges being experienced by everyone. Despite its severity,...

By Gregg Relyea
Category

How Was It?

How was it?  Recently, I wore my cheeky hat for a formal presentation and got my audience uncomfortable in their seats. While explaining that conflict was inevitable, I used an...

By Sarah Ater

Find a Mediator

X
X
X