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Online Mediation: Psychological & Practical Considerations

Republished with permission by: Will Work For Food

Summary:

This video offers an online webinar featuring Craig Nierman, Esq., a mediator, who discusses the psychological and practical considerations of online mediation. Nierman explores how virtual communication differs from in-person interaction, particularly in terms of “Zoom fatigue,” engagement, and trust formation. He provides research-backed solutions for improving virtual meeting effectiveness and offers insights into the unique challenges of online negotiations and mediations, emphasizing the role of emotion and power dynamics. The webinar also highlights the “Will Work For Food” project, which encourages charitable contributions to food banks.

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Psychological research has identified ways in which our brains function differently in online communications–and virtual mediation in particular–than they do in person. By understanding and applying the data, we can make be more effective in resolving conflicts through online communication.

Why Attorneys and Clients Choose Craig Nierman

Experienced. Fair. Persistent. An “AV” rated, 25-year litigation veteran, Craig has substantial experience on both sides of the “v” through jury and bench trials, injunctive relief, dispositive motions, arbitrations, and appeals.

His thought leadership is helping to shape the ADR space. The American Bar Association recently published his articles on applying empirical research to negotiating and the psychological issues associated with virtual mediation. The Business Law textbook he co-authored is its third edition.

Craig has taught Insurance and Arbitration at the University of Iowa College of Law, is a member of the Order of the Coif, and serves as the President of the American Academy of ADR Attorneys.

These programs are free. We don’t ask you to pay for these invaluable webinars, instead, we hope that you’ll make a donation of any size to your local food bank!Thank you in advance for your generosity.

The Will Work For Food Programs are educational webinars that are presented primarily by and for attorneys, mediators and arbitrators. Each Thursday, at 8am Pacific, an amazing colleague joins us to give a webinar presentation about a timely topic. Please join us!

Will Work For Food was created by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com ) and is moderated by Jeff Kichaven (www.JeffKichaven.com), Jean Lawler (www.LawlerADR.com), and David Shraga ([email protected])

                        author

Craig Nierman

Craig walks in understanding the case’s unique contours and applying them to his decades of trial experience. He is not a “number carrier” or bully. Instead, he knows the verdicts and law, gives frank feedback, and lets the parties evaluate their risks. Craig’s credibility, established through helping both plaintiffs and… MORE >

                        author

Jeff Kichaven

Jeff Kichaven is one of America’s leading mediators. He’s “Ranked in Chambers – Band 1” on the USA – Nationwide list, and Lexology (f/k/a Who’s Who Legal) has honored him as a Global Elite Thought Leader in mediation. Jeff is an Honors Graduate of Harvard Law School and a Phi… MORE >

                        author

Natalie J. Armstrong-Motin

Natalie J. Armstrong Motin is a Mediation Business Strategist | ADR Practice Development Consultant | Social Media Marketing Management for mediators and arbitrators around the world. She is the founder of Will Work For Food, host of the Idle Chat video series for the ABA's Section for Dispute Resolution, and… MORE >

                        author

David Shraga

Negotiator, Litigator and Mediator Specializing in Entertainment, Intellectual Property, and Media Matters David Shraga brings legal sophistication, sound business judgment, and executive experience to every dispute he handles.= He’s led legal and business affairs at premiere global studios, overseen countless negotiations and productions, and advised some of the world’s most… MORE >

                        author

Jean Lawler

I help Attorneys and Parties simplify and resolve Complex Insurance, Civil & Commercial Litigation, Professional Liability, ADA and Cyber/Privacy Litigation by finding SOLUTIONS that bring RESOLUTION and CLOSURE so that the Parties can get on with their businesses and lives unencumbered by the uncertainties, risks and expense of litigation. I… MORE >

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