“Caseload Manager” was and remains Mediate’s “legacy” case management system for mediation and ombuds services. Caseload Manager is quite simply a brilliant, durable, secure and affordable case management system designed and developed by Carol Knapp, Chief Technical Officer at Mediate.com for over 25 years.
Mediate.com has approximately 200 Caseload Manager clients, mostly mediation and ombuds offices, including a number of statewide systems. Caseload Manager has also served as a wonderfully valuable model for the case management “backbone” of the new updated ODR.com system.
Here are a few screen shots from Mediate.com’s legacy case management system:
In April 2006, I reported that the Boston Bar Association proposed an amendment to the Massachusetts mediation confidentiality statute, Mass. Gen. Law. ch. 233, s. 23C. That statute protects from...
By Diane J. LevinWhen business or personal disputes and arguments reach a point where communication stops or becomes adversarial, it’s difficult to know what to do next. Many turn to litigation but there...
By Joanna WaresA person does not have to be particularly gifted to be able to make disagreements worse. On the other hand, to stay with disagreement long enough to create an opportunity...
By John Potter
