“Caseload Manager” was and remains Mediate’s “legacy” case management system for mediation and ombuds services. Caseload Manager is quite simply a brilliant, durable, secure and affordable case management system designed and developed by Carol Knapp, Chief Technical Officer at Mediate.com for over 25 years.
Mediate.com has approximately 200 Caseload Manager clients, mostly mediation and ombuds offices, including a number of statewide systems. Caseload Manager has also served as a wonderfully valuable model for the case management “backbone” of the new updated ODR.com system.
Here are a few screen shots from Mediate.com’s legacy case management system:
From the Disputing Blog of Karl Bayer, Victoria VanBuren, and Holly Hayes. Last week, we started our health care conflict resolution series with applying the principled negotiation method to health...
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By Patrick Chapman
