Outsourced Ombuds (video)

Congratulations to Jim Melamed, influential mediation pioneer and co-founder of Mediate.com, who received the 2007 John Haynes Distinguished Mediator Award from the Association for Conflict Resolution at ACR's recent 2007...

Being a reviewing lawyer for a party in a mediation requires many skills. Surprisingly, only one of them is a knowledge of the law. This article summarizes my reflections on...

When friends, loved ones, and colleagues tell us about a conflict they’re experiencing, how we respond helps shape their conflict story. And what they do next. A friend who mediates...