Management Blog by Cinnie Noble
For this week’s blog I am bringing back one that was popular a couple of years ago. So, this one is from the archives (originally posted November 22, 2016):
One day the man said to his long-time mentor, “Thank you for listening to me and my side of our dispute and for disagreeing with me in the gracious way you did. I am humbled”.
“You have shared your truth and I needed to know that, too”, the mentor replied.
The man went on and extended an apology saying, “I also appreciate you let me know how hurtful my perspective was for you and for some things I said – and I am sorry for that”.
“And I appreciate that you have now learned to acknowledge that it’s okay to have different views on matters that are important to each of us”, the mentor responded.
The man hugged his mentor and said, “Yes, I have learned so much from you about disputing and I will now pay that forward by remaining calm and respectful with others, and by listening as carefully and thoughtfully as you. But, I do have a final question. How did you remain so calm and respectful when I was being hurtful? You didn’t get angry at me”. The mentor answered, “I said to myself, at these times, that you must have deep pain in your heart to want to hurt someone who cares about you. I felt sadness for you – not anger towards you”.
Institute for the Study of Conflict Transformation by Dan Simon In the heat of conflict, we experience diminished access to our sense of inner strength and our awareness of our...By Dan Simon
Though I'm not wild about raising the over-discussed issue whether mediation is a profession, in writing L is for Lawyer (for the ABC's of Conflict Resolution) I had occasion to...By Victoria Pynchon