Back in March, attorney and marketing consultant Cole Silver interviewed me for his Raindancing Expert Audio Series. At the time, I shared the 30-minute interview audio, How to Market a...
By Tammy LenskiFrom Larry Susskind's blog on the Consensus Building Approach There's a lot of confusion about the best way to respond to a lie. One strategy is to ignore it and...
By Larry SusskindSince the early 1970s, two dimensions of the TKI have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my attempts to satisfy my own needs versus my attempts to...
By Ralph Kilmann