‘Not long ago, I was visiting my alma mater, Washington University in St. Louis School of Law, during the traditional Friday afternoon free-beer happy hour. I noticed a group of students unloading a mass quantity of Legos from boxes. The Legos were set around a clear area in the middle of the room. It was obvious that they were ready to engage in a communal and improvisational building project.
It stuck me how appropriate the Legos analogy is for not only for training mediators, but in the conduct of the mediation process itself…
In Conflict, Listen for Word Pictures: The Power of Metaphor In conflict, communication is often disrupted by emotion and defensiveness. People struggle to identify and express how they feel and...
By Gary HarperEsta obra dirigida magistralmente por el Dr. Alberto Elisavetsky, ha logrado reunir de modo ágil, ameno y coordinado, a referentes del tema ODR alrededor del mundo. Esto permite al lector...
By Luz Bibiana ClaraFrom the Blog of Phyllis G. Pollack. We have all dealt with difficult people. This “difficulty” is precisely why we find ourselves in negotiations with these folks in the...
By Phyllis Pollack
