Recommended ADR Links

Table of Contents

Bibliographies & Search Tools

Codes, Model Rules and Guidelines

Federal Resources

Electronic Resources

International Resources

Journals, Newsletters, Publishers

National Organizations

Resources and References

Rosters of Neutrals

State Resources

University Programs

A. University Courses of Study on ADR

B. ADR Institutes located at Universities

Bibliographies & Search Tools

Abstracts of Selected Readings on Transformative Approaches to Conflict
http://www.colorado.edu/conflict/transform/abslist.htm

ADRWorld Library Search
http://www.adrworld.com/database.asp

Annotated Bibliography on the Evolution of Cooperation
Axelrod and D’Ambrosio, University of Michigan
http://www.pscs.umich.edu/research/Publications/Evol_of_Coop_Bibliography.html

Annotated Bibliographical Resources for
Conflict Resolution Education (CRENet) http://www.crenet.org/Research/newbib.htm Arbitration and Mediation Resources
General Services Administration
http://fedlaw.gsa.gov/legal89.htm

Archie Zariski’s Conflict and Dispute Resolution Links
http://carmen.murdoch.edu.au/~zariski/bookmark/adrbook.htm

Bibliography of Organizational Conflict Management
Dana Mediation Institute prepared by John Ford
http://www.mediationworks.com/dmi/rsch/bibcr.htm

Bibliography of Readings on Transformative Approaches to Conflict,
Conflict Resolution Consortium, U of Colorado
http://www.colorado.edu/conflict/transform/transbib.htm

Bibliography on Conflict Resolution

Georgetown College, Justice and Peace Studies http://www.georgetown.edu/departments/pjp/conresbib.html

Conflict Research Consortium: Core Literature Abstracts
http://www.colorado.edu/conflict/abstract.htm

Conflict Resolution Education Research and Evaluation Synopsis and Bibliography 1998
http://www.crenet.org/Research/bibliography.htm

Conflict Resolution Resource Center
http://www.conflict-resolution.net/index.cfm

Conflict Resolution Programs in Schools
Department of Education Database (ERIC)
http://www.ed.gov/databases/ERIC_Digests/ed338791.html

Diverse Traditions Bibliography
National Conference on Peacemaking and Conflict Resolution
http://www.apeacemaker.net/dtbiblio.html

Emory Law Library, Electronic Reference Desk – ADR
http://www.law.emory.edu/FOCAL/adr.html

ExpertLaw.Com
http://www.expertlaw.com/experts/ADR/

FindLaw
http://www.findlaw.com/01topics/11disputeres/index.html

George Mason University,
Libraries of Conflict Analysis and Resolution,
http://library.gmu.edu/resources/socsci/conflict.html

The ‘Lectric Law Library Lawcopedia’s
Alternative Dispute Resolution Topic Area
http://www.lectlaw.com/tadr.htm

Lex Mundi — The World’s Largest
Association of Independent Law Firms, ADR Index Page
http://www.hg.org/adr.html

Nolo (Law for All) Lawsuites & Mediation Reference Page http://www.nolo.com/category/cm_home.html

Peace Operations Bibliography collated by Xintong Lin, TIPP http://www.gmu.edu/departments/t-po/resource-bk/lin/lin.html

Program on Negotiation at Harvard Law School Clearinghouse, Publications Search http://www.pon.org/search.cfm

Readings in Dispute Resolution: A Selected Bibliography by Catherine Morris http://www.peacemakers.ca/bibliography/bib8design.html

Restorative Justice, a searchable library http://www.restorativejustice.org/library/Bibliography.html

Social and Environmental Conflict: Bibliographic Resources http://www.conflictresearch.com/framing/bibliography.htm

Wayne University, Bill Warters’ List of Essential Readings in Dispute Resolution http://www.mtds.wayne.edu/readings.htm

Willamette Law Online, Dispute Resolution http://www.willamette.edu/law/wlo/dis-res/

Codes, Model Rules and Guidelines

Due Process Protocol for Mediation and Arbitration of Statutory Disputes Arising Out of the Employment Relationship. American Arbitration Association http://www.adr.org/rules/employment/protocol.html

Code of Professional Responsibility for Arbitrators of Labor-Management Disputes of the National Academy of Arbitrators, American Arbitration Association, and Federal Mediation and Conciliation Service http://www.adr.org/rules/ethics/labor_code.html

Commercial Arbitration and Mediation Center for the Americas (CAMCA) Mediation and Arbitration Rules http://www.adr.org/rules/international/camca_rules.html

Commercial Arbitration and Other Alternative Dispute Resolution Methods. Rules of Procedure of the Inter-American Arbitration Commission http://www.sice.oas.org/dispute/comarb/iacac/rop_e.asp

eCommerce Dispute Management Protocol Principles for Managing Business-to-Business Relationships American Arbitration Association http://www.adr.org/rules/guides/ecomm_protocol.html

Ethics and Standards in ADR CPR-Georgetown Commission on Ethics and Standards of Practice in ADR http://www.cpradr.org/cpr-george.html

Georgia Commission on Dispute Resolution Ethical Standards for Neutrals http://www2.state.ga.us/courts/adr/appendxc.htm

Hawaii State Standards for Private and Public Mediators http://www.state.hi.us/jud/adrstds.htm

International Court of Arbitration, Rules of Arbitration http://www.iccwbo.org/court/english/arbitration/rules.asp

Key Bridge Foundation, Standards of Conduct for ADA Mediation http://www.keybridge.org/ada_main/kbf_center_for_mediation_ada_mediator_standards.htm

Labor Arbitration Rules American Arbitration Association http://www.adr.org/rules/labor/laborarbrules.html

Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution, Uniform Rules on Dispute Resolution http://www.nespidr.org/rules.htm

Online Mediators Protocols for Online Mediation Mediation and Information Resource http://www.onlinemediators.com/onlineprotocols2.htm

Model Ombudsman Act for State Governments http://www.usombudsman.org/References/modelombudact.htm

Model Sexual Harassment Claim Resolution Process American Arbitration Association http://www.adr.org/rules/employment/sexual_harassment_claim_resolution.html

Model Standards of Conduct for Mediators ABA, AAA and SPIDR http://mediate.com/articles/spidrstds.cfm

NASD Code of Arbitration Procedure http://www.nasdadr.com/arb_code/arb_code.asp

National Rules for the Resolution of Employment Disputes American Arbitration Association http://www.adr.org/rules/employment/employment_rules2.html

Oregon Mediation Association Standards of Practice http://www.to-agree.com/omastds.htm

Principles for ADR Provider Organizations CPR-Georgetown Commission on Ethics and Standards of Practice in ADR http://www.cpradr.org/providerprinciples.htm

Uniform Mediation Act http://www.pon.harvard.edu/guests/uma/

University and College Ombuds Association Standards of Practice http://www.colorado.edu/Ombuds/UCOA/SOP.html

Federal Resources

Army Corps of Engineers – Institute for Water Resources Alternative Dispute Resolution http://www.wrsc.usace.army.mil/iwr/AlternativeDisputeResolution/ADR.htm

ACE — Interest-Based Negotiation http://www.wrsc.usace.army.mil/iwr/AlternativeDisputeResolution/ADRibn.htm

ACE — ADR Continuum – Description of Methods http://www.wrsc.usace.army.mil/iwr/AlternativeDisputeResolution/ADRom.htm

Army Corps of Engineers – Partnering http://www.hq.usace.army.mil/cemp/c/partner.htm http://www.hq.usace.army.mil/cepa/pubs/partner.htm http://www.hq.usace.army.mil/cemp/c/partgui8.wpd

Army Materiel Command, Alternative Dispute Resolution http://www.amc.army.mil/amc/command_counsel/adr/alternativedispute.html

Army Materiel Command, ADR Guide: http://www.amc.army.mil/amc/command_counsel/resources/documents/ADRProgr.pdf

Army Materiel Command, Partnering for Success http://www.amc.army.mil/amc/command_counsel/partnering.html

Council of Federal EEO and Civil Rights Executives http://www.fedcivilrights.org

Defense Logistics Agency, ADR Home Page http://www.dscc.dla.mil/offices/doccr/adr/adr.html

Ü DLA ADR Specialist’s Training Manual http://www.dscc.dla.mil/downloads/doccr/adr/adrtrain.doc

Department of Agriculture Conflict Prevention and Resolution Center http://www.usda.gov/cprc/

Department of Agriculture Animal and Plant Health Inspection Agency

Conflict Prevention and Resolution Homepage http://www.aphis.usda.gov/opd/cpr.html

Formal Complaints Mediation Service http://www.aphis.usda.gov/oa/crec/formalmediationprocess.htm

How Can We Communicate Better at Work http://www.aphis.usda.gov/opd/commun.html

Department of Agriculture, Farm Service Agency Agricultural Mediation Program www.fsa.usda.gov/pas/publications/facts/html/mediate01.htm

Department of Agriculture: Research, Education, and Economics, Cooperative Resolution Program http://www.ars.usda.gov/afm2/coopres/

Ü Department of the Air Force, ADR Home Page http://www.adr.af.mil./

Ü Department of the Air Force, ADR Guidance for Air Force Acquisitions, http://www.adr.af.mil/acquisition/index.html

Department of the Army, Operations Support Command, Office of Counsel, Partnering in Defense Contracts http://www.osc.army.mil/others/gca/partnering/

Department of Education Informal Dispute Resolution Center http://www.ed-oha.org/idr.html

Department of Energy, Office of Dispute Resolution http://www.gc.doe.gov/adr/

Department of Energy, Albuquerque Operations Office Mediation Program, Mediation Booklet http://www.doeal.gov/oeo/internet/fy00booklet.htm

Department of Health and Human Services, Departmental Appeals Board, ADR Division http://www.os.dhhs.gov/progorg/dab/

Department of the Interior, Bureau of Land Management Alternative Dispute Resolution Page http://www.blm.gov/nradr/

Ü Department of the Interior, Bureau of Reclamation Conflict Management Guidebook http://www.usbr.gov/hr/conflict/

Department of Justice, ADR Homepage http://www.usdoj.gov/disputeresolution.htm

Department of Justice, Americans with Disabilities Act Mediation Program, http://www.usdoj.gov/crt/ada/mediate.htm

Department of Justice, Office of Dispute Resolution http://www.usdoj.gov/odr/

Ü Department of Justice, Report to the President on Alternative Dispute Resolution (January 2001) http://www.adr.gov/presi-report.htm

Department of Justice, Voluntary Civil Dispute Resolution Policy, Issued March 1999 http://www.usdoj.gov/crt/adr/broch.html

Department of Labor, Alternative Dispute Resolution http://www.dol.gov/dol/asp/public/programs/adr/main.htm

Department of Labor, Early Resolution of EEO Complaints Program (EREC) http://www.dol.gov/dol/oasam/public/regs/compliance/erec_pol.htm

Department of Labor, Settlement Judge Program http://www.oalj.dol.gov/settlement_judge.htm

Department of the Navy, Mediator Certification http://ogc.navy.mil./adr/Mediacert.html

Department of the Navy, Principles of Conflict Resolution http://ogc.navy.mil./principles.html

Department of Transportation, ADR Homepage http://www.dot.gov/adr

Ü Department of Veterans Affairs, Dispute Resolution Programs http://www.va.gov/adr/descript.htm

Contracting ADR Program http://www.va.gov/adr/Cntrindx.htm

Early Mediation Program http://www.va.gov/adr/EMPIndex.htm

General Counsel’s Office http://www.va.gov/adr/GCindex.htm

Veterans Health Administration http://www.va.gov/adr/VHAIndex.htm

Environmental Protection Agency, ALJ – ADR Neutrals for Superfund Cases http://www.epa.gov/aljhomep/about.htm

Environmental Protection Agency, Stakeholder Involvement http://www.epa.gov/stakeholders/index.htm

Environmental Protection Agency, Region 1, ADR Page http://www.epa.gov/region01/steward/adr/index.html

Equal Employment Opportunity Commission, Mediation http://www.eeoc.gov/mediate/index.html

Federal Acquisition Regulations (FAR) General Structure http://hydra.gsa.gov/far/current/html/toc.html

Ü Federal ADR Program Managers’ Resource Manual http://www.adr.gov/manual/

Federal Aviation Administration Office of Dispute Resolution for Acquisition http://www.faa.gov/agc/

Federal Dispute Resolution Conference (Participating Agencies: DoD, EEOC, FMCS, GAO, HHS, MSPB, NASA, NAVY, OPM, OSC, USDA, USPS, VA) http://www.fdr-conference.org/

Federal Energy Regulatory Commission, ADR Page http://www.ferc.fed.us/ogc/adr/adr.htm

Federal Executive Board, Atlanta Alternative Dispute Resolution Shared Neutrals http://r4.gsa.gov/febatlhralternativedisputes.htm

Federal Executive Board, Seattle Alternative Dispute Resolution Committee http://www.northwest.gsa.gov/sfeb/sfebadr.htm

Federal Judicial Center ADR and Settlement Programs in the Federal District Courts: A Sourcebook for Judges and Lawyers (1996) http://www.fjc.gov/ALTDISRES/adrsource/adrblurb.html

Federal Labor Relations Authority Collaboration and ADR Program http://www.flra.gov/24.html

Federal Labor Relations Authority, Office of General Counsel Alternative Dispute Resolution http://www.flra.gov/gc/adr/adr_faq.html

Federal Mediation and Conciliation Service http://www.fmcs.gov

Federal Service Impasses Panel (FLRA) A Guide to Dispute Resolution Procedures Used by the Federal Service Impasses Panel http://www.flra.gov/fsip/fsip_drp.html

Federal Trade Commission Resolving Consumer Disputes http://www.ftc.gov/bcp/conline/pubs/general/dispute.htm

Federal Trade Commission ADR for Online Consumer Transactions (comments) http://www.ftc.gov/bcp/altdisresolution/comments/index.htm

Ü Finding and Hiring Quality Neutrals: What Every Government Official Needs to Know (1996) Pou/Honeyman http://www.convenor.com/madison/fh.htm

General Services Administration, Arbitration and Mediation Resources http://fedlaw.gsa.gov/legal89.htm

General Services Administration Board of Contract Appeals Rules for Alternative Dispute Resolution http://www.gsbca.gsa.gov/ADRules.htm

For the GSBCA, see also: Private Website maintained by GSBCA Judge Allan H. Goodman http://users.erols.com/arbmed/gsbca.htm

Government Information Locator Service (GILS) For Federal Register and Presidential Documents on ADR, http://www.access.gpo.gov/su_docs/gils/gils.html

Government Printing Office Access Legislative, Judicial, Regulatory & Executive Searches http://www.access.gpo.gov/su_docs/

Graduate School USDA Conflict Management Certificate Program http://www.grad.usda.gov/

Institute for Environmental Conflict Resolution http://www.ecr.gov/

Ü Interagency ADR Working Groups http://www.adr.gov/

Confidentiality in Federal ADR Programs http://www.adr.gov/confid.pdf

Core Principles for Non-Binding Workplace ADR Programs http://www.adr.gov/coreprin.htm

Developing Guidance for Binding Arbitration http://www.adr.gov/arbitra.htm

Electronic Guide to Federal Procurement ADR http://www.adr.af.mil/iadrwg/

Evaluation of Federal ADR Programs http://www.adr.gov/evalu.pdf

Federal ADR Program Managers’ Resource Manual http://www.adr.gov/manual/

Report to the President on ADR (January 2001) http://www.adr.gov/presi-report.htm

Ü Interagency ADR Working Group, Contract and Procurement Section, Electronic Guide to Federal Procurement ADR, http://www.adr.gov/

Ü Interagency Shared Neutrals Program (Washington, DC Metro area) (administered by HHS-DAB) http://www.os.dhhs.gov/progorg/dab/

Internal Revenue Service, Dept. of the Treasury Appeals and Alternative Dispute Resolution http://www.irs.gov/prod/ind_info/appeals/appeals-201.html http://www.irs.ustreas.gov/ind_info/appeals/appeals-201.html

Internal Revenue Service, Dept. of the Treasury Fast Track Mediation http://www.irs.gov/prod/ind_info/appeals/pub-proc.html http://www.irs.ustreas.gov/ind_info/appeals/appeals-202.html

International Trade Administration, Department of Commerce Primer on International Alternative Dispute Resolution http://www.ita.doc.gov/legal/adr.html

National Institutes of Health, Center for Alternative Dispute Resolution, http://www.nih.gov/od/ors/od/cadr.htm

National Institutes of Health, Center for Cooperative Resolution, http://www4.od.nih.gov/ccr/

National Institutes of Health, Peer Resolution Panels http://www4.od.nih.gov/ccr/menu.html

National Oceanic and Atmospheric Administration (NOAA) Department of Commerce, Alternative Dispute Resolution http://www.adr.noaa.gov/

Ü Office of Personnel Management, ADR Resource Guide http://www.opm.gov/er/adrguide/adrhome.html-ssi

Office of Personnel Management Federal Executive Institute & Mgmt Development Centers http://www.leadership.opm.gov/fs33.html

Office of Special Counsel Mediation Program http://www.osc.gov/adr.htm

Electronic Resources

ADR and Settlement Programs in the Federal District Courts: A Sourcebook for Judges and Lawyers Federal Judicial Center (1996) http://www.fjc.gov/ALTDISRES/adrsource/adrblurb.html

ADR Suitability Screen CPR Institute for Dispute Resolution http://www.cpradr.org/suitscrn2.htm

ADRWorld.Com http://www.adrworld.com/index.asp

Alternative Dispute Resolution: Employers’ Experiences with ADR in the Workplace, General Accounting Office Report GAO/GGD-97-157 http://www.gao.gov/archive/1997/gg97157.pdf

Alternative Dispute Resolution Practitioners Guide Center for Democracy and Governance United States Agency for International Development http://www.usaid.gov/democracy/techpubs/adr/

Are You a Good Negotiator? by Bobbi Paul http://www2.tltc.ttu.edu/Zanglein/ADR/goodnego.htm

Best Practices of Private Sector Employers Equal Employment Opportunity Commission http://www.eeoc.gov/task/practice.html

Campus Mediation Training Resources (roleplays and videos) http://www.mtds.wayne.edu/audiovis.html

Cardozo Online Journal of Conflict Resolution (COJCR): http://www.cardozo.yu.edu/cojcr/index.html

Communication Skills Test by Queendom.com http://www.queendom.com/tests/relationships/communication_skills.html

Conflict Management in Higher Education Report http://www.culma.wayne.edu/CMHER/Newsletter.html

Conflict Resolution Programs in Schools Department of Education Database (ERIC) http://www.ed.gov/databases/ERIC_Digests/ed338791.html

Consumer Guide to Selecting a Mediator http://www.ajc.state.ak.us/Reports/mediatorframe.htm

CPR Institute for Dispute Resolution OnLine Form Book http://www.cpradr.org/formbook/index.html

Department of Agriculture: Problems in Processing Discrimination Complaints, General Accounting Office Testimony GAO/T-RCED-00-286 http://www.gao.gov/archive/2000/rc00286t.pdf

Disputing Culture: Lawyers and ADR by Archie Zariski (June 2000) Murdoch University Electronic Journal of Law http://www.murdoch.edu.au/elaw/issues/v7n2/zariski72.html

Drafting Dispute Resolution Clauses – A Practical Guide American Arbitration Association http://www.adr.org/rules/guides/clausebook.html

Elgin, Suzette Haden Peacetalk 101 (full text of book) http://www.forlovingkindness.org/

Evaluation of the Equal Employment Opportunity Commission Mediation Program http://www.eeoc.gov/mediate/report/index.html

Federal Judicial Center – Publications on ADR http://www.fjc.gov/pubs.html

Finding and Hiring Quality Neutrals: What Every Government Official Needs to Know (1996) Charles Pou & Chris Honeyman. http://www.convenor.com/madison/fh.htm

Framing and Reframing in Land Use Change Conflicts Sandra Kaufman & Janet Smith Cleveland State University, College of Urban Affairs http://urban.csuohio.edu/~sanda/papers/frames98.htm

Grievance Mediation Procedures American Arbitration Association http://www.adr.org/rules/commercial/grievance_mediation_procedures.html

Guide to Dispute Resolution Practitioners and Researchers by Chris Honeyman http://www.crinfo.org/guide/

Guide for Employment Arbitrators American Arbitration Association http://www.adr.org/rules/guides/employment_guide.html

Instructional Communications Centre McGill University Interactive On-line Negotiation Demos http://ww2.mcgill.ca/icc/demoset.htm

International Online Training Program on Intractable Conflict http://www.colorado.edu/conflict/peace/

International Trade Administration, Department of Commerce Primer on International Alternative Dispute Resolution http://www.ita.doc.gov/legal/adr.html

Inventory of Conflict and Environment, Case Studies American University http://www.american.edu/projects/mandala/TED/ice/iceall.htm

Introduction to Alternative Dispute Resolution (course) Center for Distance Learning James Madison University http://www.jmu.edu/mediation/scom231.html

Keirsey Temperament Sorter II http://www.advisorteam.com/user/ktsintro.asp

Melamed, James C., JD, Civil and Workplace Mediation http://www.to-agree.com/table.htm

Online Journal of Peace and Conflict Resolution Tabula Rasa Institute http://www.trinstitute.org/ojpcr/

Practicum in Conflict Resolution (course) Department of Communication Studies University of Texas at Austin http://www.utexas.edu/courses/maxwell/teach/371/index.htm

Program on Negotiation at Harvard Law School Clearinghouse, Publications Search http://www.pon.org/search.cfm

Program to Resolve Employment Disputes Center for Public Resources Institute for Dispute Resolution http://www.cpradr.org/empdispu_toc.htm

Recent Developments in Dispute Resolution (electronic distribution) Willamette Law Online http://www.willamette.edu/law/wlo/dis-res/

Resolving Employment Disputes – A Practical Guide American Arbitration Association http://www.adr.org/rules/guides/resolving_employment_disputes.html

Rising Trends in EEO Complaint Caseloads in the Federal Sector, General Accounting Office Report GAO/GGD-98-157BR http://www.gao.gov/archive/1998/gg98157b.pdf

Teaching Conflict Management Courses in Academia Bill Warters, Wayne State University Mediating Theory and Democratic Systems Program http://www.mtds.wayne.edu/Teach_Tools.html

Transformative Approaches to Conflict http://www.colorado.edu/conflict/transform/index.html

What Motivates You Questionnaire by Pertinent Information http://pertinent.com/pertinfo/business/exercises/motivate.html

International Resources

ADR Center (Italy) http://www.adrcenter.com/

Arbitration Court to the Economic Chamber of the Czech Republic http://www.arbcourt.cz/

Arbitration Foundation of South Africa http://www.arbitration.co.za/index.html

Arbitration and Mediation Institute of Canada, Inc. http://www.amic.org/

Australian Law Reform Commission Alternative or assisted dispute resolution http://www.austlii.edu.au/au/other/alrc/publications/bp/2/alternative.html

Australian National Alternative Dispute Resolution Advisory Council (NADRAC) http://law.gov.au/aghome/advisory/nadrac/nadrac.htm

Belgian Centre for Arbitration and Mediation http://www.cepina.be/

Cairo Regional Centre for International Commercial Arbitration (CRCICA) (Egypt) http://www.crcica.org.eg/crcica98.htm

Canadian Forum on Dispute Resolution Department of Justice, Canada ”Charting the Course” http://canada.justice.gc.ca/en/ps/drs/cc/forum1.html

Centre for Peace and Development (Cambodia) Combodia Development Resource Institute http://www.cdri.org.kh/cccr.htm

Centre for the Study of Conflict (Northern Ireland) http://cain.ulst.ac.uk/csc/

Centro de Arbitraje de Mexico http://www.camex.com.mx/english/eindex.html

Hong Kong International Arbitration Court http://www.hkiac.org/

Initiative on Conflict Resolution and Ethnicity (INCORE) (Northern Ireland) http://www.incore.ulst.ac.uk/

Institute of Arbitrators and Mediators (Australia) http://www.iama.org.au/

International ADR http://www.internationaladr.com/

International Centre for Settlement of Investment Disputes http://www.worldbank.org/icsid/index.html

International Court of Arbitration International Dispute Resolution Services http://www.iccwbo.org/court/english/intro_court/introduction.asp

Law Engaged in ADR (LEADR) (Australia) http://www.leadr.com.au/

London Court of International Arbitration http://www.lcia-arbitration.com/town/square/xvc24/

Permanent Court of Arbitration http://www.pca-cpa.org/

Responding to Conflict: Skills and Strategies for Peace (UK) http://www.respond.org/

Journals, Newsletters, Publishers

ADRonline monthly Center for Information Technology and Dispute Resolution http://aaron.sbs.umass.edu/adronline2001/05/adronline.htm

African Journal on Conflict Resolution http://www.accord.org.za/publications/j2/foreword.htm

Atrium Society Bookstore http://www.atriumsoc.org/Bookstore/bookstor.html

Cardozo Online Journal of Conflict Resolution (COJCR): http://www.cardozo.yu.edu/cojcr/index.html

Center for Peacemaking and Conflict Studies (PACS) Bookshop, http://www.fresno.edu/pacs/bookshop.shtml

Conflict Management E-Newsletter John Ford and Associates http://mediate.com/johnford

Conflict Management in Higher Education Report http://www.culma.wayne.edu/CMHER/Newsletter.html

Conflict Resolution Journal School of International and Public Affairs Columbia University, http://www.crjournal.org/

Conflict Resolution Newsletter by Mediate.Com http://mediate.com

CRInfo Newsletter http://www.crinfo.org/v2_news_disc_signup.cfm

Dewey Publications http://www.deweypub.com/

Dispute Resolution Journal American Arbitration Association http://www.adr.org/publications/drj/drj.html

Grynbaum’s Mediation Update: An ADR Newsletter for the Construction Industry (published by MRI, LLC) To receive by e-mail contact Joseph Grynbaum [email protected]

Harvard Negotiation Law Review Harvard Program on Negotiation http://www.pon.harvard.edu/publ/hnlr/index.html

International Negotiation: A Journal of Theory and Practice http://www.business.carleton.ca/interneg/reference/journals/in/

Jossey Bass http://www.josseybass.com/

Journal of Mediation, Conciliation and Conflict Resolution Martin Institute, University of Idaho http://peace.martin.uidaho.edu/conflict_journal/conflict.html

Mediation On-Line A Newsletter from ADR Resources subscribe at http://adrr.com/

The Mediator Institute for Environmental Negotiation, University of Virginia http://www.virginia.edu/~envneg/mediator.html

Negotiation Journal, Harvard Program on Negotiation http://www.pon.harvard.edu/publ/negojnl/index.html

Ohio State Journal on Dispute Resolution http://www.law.ohio-state.edu/JDR/JDRHOME.htm

Online Journal of Peace and Conflict Resolution Tabula Rasa Institute http://www.trinstitute.org/ojpcr/

Recent Developments in Dispute Resolution (electronic distribution) Willamette Law Online http://www.willamette.edu/law/wlo/dis-res/

Resolution Bookshop http://www.resolutionbookshop.com/homepage.stm

Syracuse University Press Syracuse Studies in Peace and Conflict Resolution http://sumweb.syr.edu/su_press/seriestitlelisting/peacebooks.htm

National Organizations

Alliance for Education in Dispute Resolution Administered by Cornell Institute on Conflict Resolution at the School for Industrial and Labor Relations http://www.ilr.cornell.edu/alliance/default.htm

American Arbitration Association http://www.adr.org/

American Bar Association Section of Dispute Resolution http://www.abanet.org/dispute/home.html

American College of Civil Trial Mediators http://www.acctm.org/

Association for Conflict Resolution (ARC) (formerly SPIDR) http://www.acresolution.org/

Association of Family and Conciliation Courts http://www.afccnet.org/

Better Business Bureau, Dispute Resolution Program http://www.adr.bbb.org/ http://www.bbb.org/complaints/aboutResolution.asp

Commercial Dispute Resolution Center http://www.netside.net/cdrca/

CPR Institute for Dispute Resolution http://www.cpradr.org/

International Academy of Mediators http://www.iamed.org

National Association for Community Mediation http://www.nafcm.org

National Association of Securities Dealers NASD Dispute Resolution http://www.nasdadr.com/

The Ombudsman Association (TOA) http://www.ombuds-toa.org

US Ombudsman Office (USOA) http://www.usombudsman.org/

Resources and References

Academy of Management Conflict Management Division http://www.aom.pace.edu/cmd/

Access Resources (Judith Cohen) http://mediate.com/accessresources/

Action Evaluation Research Institute http://www.ariassociates.haverford.edu/

ADA Consultants http://www.istal.com/SMOKE/

Ü ADR Resources (Stephen R. Marsh) http://adrr.com/

Health Care Dispute Resolution Course Materials http://adrr.com/smu/health/

American West Institute for Conflict Resolution (Barbara Ashley Phillips) http://mediate.com/baphillips/index.htm

Atrium Society http://www.atriumsoc.org/

Ü Campus Mediation Resources http://www.mtds.wayne.edu/campus.htm

Carter Center http://www.cartercenter.org/

CDR Associates http://www.mediate.org/

Center for Dispute Settlement http://www.cdsusa.org/

Center for Medical Ethics and Mediation http://www.wh.com/cmem/

Civil Rights Mediation, Oral History Project http://www.colorado.edu/conflict/civil_rights/

Conflict Research Consortium http://www.colorado.edu/conflict/

Conflict Resolution Center International http://www.conflictres.org/

Conflict Resolution Education Network (CRENet) http://www.crenet.org/

Ü Conflict Resolution Information Resource (CRInfo) http://www.crinfo.org/

ConflictResolver.Com http://www.conflictresolver.com/

Consensus Building Institute http://www.cbi-web.org/

Cornell University Legal Information Institute http://www.law.cornell.edu/topics/collective_bargaining.html

Dispute Resolution Resources, John M. Livingood http://dwp.bigplanet.com/johnl123/disputeresolutionresources

Hieros Gamos Guide to Alternative Dispute Resolution http://www.hg.org/adr.html Introduction to Alternative Dispute Resolution http://hg.org/adrintro2.html

Honeyman, Chris; The Guide to Dispute Resolution Practitioners and Researchers http://www.crinfo.org/guide/

Institute for Organizational and Personal Transformation http://www.i-opt.com/home.htm

International Association for Public Participation http://www.pin.org/

International Ombudsman Institute http://www.law.ualberta.ca/centres/ioi/index.htm

JAMS/Endispute http://www.jamsadr.com/home.asp

Justice Center of Atlanta http://www.justicecenter.org/

Key Bridge Foundation for Education and Research http://www.keybridge.org/

The Mediation Center, The Internet Mediator (Jim Melamed) http://www.to-agree.com/

Mediation Information and Resource Center http://mediate.com/

Mediation Works Incorporated http://www.mwi.org/

Mosten Mediation Centers http://www.mostenmediation.com/

National Center for Alternative Dispute Resolution http://www.natlctr4adr.org/

National Conference on Peacemaking and Conflict Resolution http://www.apeacemaker.net/

Online Ombuds Office (UMass) http://aaron.sbs.umass.edu/center/ombuds/default.htm

Partnerships Against Violence Network http://www.pavnet.org/

PeaceNet (formerly ConflictNet) http://www.igc.org/igc/gateway/pnindex.html

Policy Consensus Initiative http://www.policyconsensus.org

Resolution Works http://www.resolutionworks.org/

RESOLVE: Center for Environmental and Public Policy Dispute Resolution http://www.resolve.org/

State of Neutrality: A Domain Dedicated to ADR in Labor and Employment (edited by Gregory James Van Pelt) http://www.neutrality.com/

TLI Systems, Inc. http://www.tlisystems.com/

University and College Ombuds Association http://www.colorado.edu/Ombuds/UCOA

Virtual Magistrate — Online Dispute Resolution http://www.vmag.org

Rosters of Neutrals

The Academy of Family Mediators Referral Service http://www.igc.org/afm/afmref.html

ADRWorld – Roster of Neutrals and ADR Providers http://www.adrworld.com/adrexchange.asp

Alabama State Court Mediator Roster http://www.alabar.org/Adr/roster.html

American Arbitration Association Qualification Criteria for Admittance to the AAA National Roster of Arbitrators and Mediators http://www.adr.org/roster/qualifications.html

American Arbitration Association Roster of Neutrals – Mediators and Arbitrators http://www.adr.org/

CPR Panels of Distinguished Neutrals http://www.cpradr.org/

Federal Executive Board, Atlanta Alternative Dispute Resolution Shared Neutrals http://r4.gsa.gov/febatlhralternativedisputes.htm

Federal Mediation and Conciliation Service Arbitration Office (Roster of Arbitrators for Labor-Management Disputes) http://www.fmcs.gov/agency/abtitrat/index.htm

Global Arbitration Mediation Associates, Inc. http://www.gama.com/

Honeyman, Chris; The Guide to Dispute Resolution Practitioners and Researchers http://www.crinfo.org/guide/

Institute for Environmental Conflict Resolution Roster of Environmental Neutrals http://www.ecr.gov/roster.htm

Interagency Shared Neutrals Program (Washington, DC Metro area) http://www.os.dhhs.gov/progorg/dab/

Mediation Information and Resource Center, Mediator Referral Service, http://mediate.com/mediator/

Minnesota Statewide ADR – Rule 114 Neutrals Roster http://www.courts.state.mn.us/adr/index.html

Mosten Mediation Centers – Roster http://www.mostenmediation.com/mmc/index.cfm

State Resources

Alabama Supreme Court, Commission on Dispute Resolution http://www.alabar.org/Adr/adrstup.html

Alabama Center for Dispute Resolution http://www.alabamaadr.org/adrinfo.html

Alaska, Courts and Judiciary Alternative Dispute Resolution http://www.uaa.alaska.edu/just/links/courts.html#dispute

Alaska, Office of the Ombudsman http://www.state.ak.us/local/akpages/LEGISLATURE/ombud/home.htm

Arkansas Alternative Dispute Resolution Commission http://www.state.ar.us/directory/detail2.cgi?ID=1172

California Report on ADR in Civil Cases http://www.courtinfo.ca.gov/reference/3_courtsadmin.htm#ADR

California Dispute Resolution Council http://www.cdrc.net/

Chicago Area Chapter of SPIDR http://www.spidrchicago.org/

Colorado Office of Dispute Resolution http://www.gofourth.org/disp-rez.htm

District of Columbia, Multi-Door Dispute Resolution Division Superior Court of the District of Columbia http://www.dcbar.org/dcsc/resolution.html

Florida Conflict Resolution Consortium http://consensus.fsu.edu/

Florida Dispute Resolution Center http://www.flcourts.org/osca/divisions/adr/index.html

Georgia Commission on Dispute Resolution http://www2.state.ga.us/Courts/adr/adrhome.htm

Ü Georgia Commission on Dispute Resolution Requirements for Qualification and Training of Neutrals http://www2.state.ga.us/courts/adr/appendxb.htm

Hawaii Center for Dispute Resolution http://www.hawaii.gov/jud

(Illinois) Center for Analysis of Alternative Dispute Resolution Systems (CAADRS) http://www.caadrs.org/

(Idaho) US Courts, District of Idaho http://pubweb.id.uscourts.gov/adr.htm

Iowa Peace Institute http://www.iapeace.org/index.htm

Kansas Judicial Branch Dispute Resolution http;//www.kscourts.org/adr

Maryland Alternative Dispute Resolution Commission http://www.courts.state.md.us/adr.html

Massachusetts Association of Mediation Programs and Practitioners http://www.mampp.org/index.html

Massachusetts Office of Dispute Resolution http://www.state.ma.us/modr

Michigan State Bar, Alternative Dispute Resolution Section http://www.michbar.org/sections/adrs/

Michigan Supreme Court Commission on Dispute Resolution http://www.supremecourt.state.mi.us/cdrp.htm

Minnesota State Bar, ADR Section http://www2.mnbar.org/sec/conflict.htm

New England Chapter of the Society of Professionals in Dispute Resolution http://www.nespidr.org/

New Jersey Office of Complementary Dispute Resolution http://www.judiciary.state.nj.us/services/cdr.htm

New York State ADR Office http://www.courts.state.ny.us/adr

New York State Dispute Resolution Association, Inc. http://www.nysdra.org

North Carolina Business Mediation Service http://www.zerolitigation.com/

North Carolina Dispute Resolution Commission http://www.aoc.state.nc.us/www/drc/index.html

Northern Virginia Mediation Service http://www.gmu.edu/departments/nvms/

Ohio Supreme Court Dispute Resolution Office http://www.sconet.state.oh.us/dispute_resolution/

Ohio Commission on Dispute Resolution and Conflict Management http://www.state.oh.us/cdr/

Oregon Dispute Resolution Commission http://www.odrc.state.or.us

South Carolina Council for Conflict Resolution http://www.scmediate.org/

Tennessee ADR Commission http://www.tsc.state.tn.us/geninfo/ADR/adrdir.htm

Tennessee: Mediation Services of Putnam County http://www.fortunecity.com/meltingpot/chile/1189/

State Bar of Texas Alternative Dispute Resolution Section http://www.texasadr.org

Utah State Bar, ADR Section http://www.utahbar.org/sites/adr/

Vermont Human Rights Commission http://www.hrc.state.vt.us/mediation.htm

Virginia Department of Dispute Resolution Services http://www.courts.state.va.us/drs/main.htm

Virginia Department of Employment Dispute Resolution http://www.edr.state.va.us

Wisconsin Supreme Court – Court-Annexed ADR http://www.courts.state.wi.us/WCS/sc.html

Wisconsin Director of State Courts Office Medical Malpractice Mediation http://www.courts.state.wi.us/WCS/dsc.html

University Programs A. University Courses of Study on ADR

American University International Peace and Conflict Resolution School of International Service (MA in International Peace and Conflict Resolution) http://www.american.edu/academic.depts/sis/peace/

Antioch University McGregor’s Conflict Resolution Program (MA in conflict resolution) http://www.mcgregor.edu/imacr.html

Appalachian Law School (Virginia) http://www.asl.edu/

California State University, Dominguez Hills MS in Behavioral Science Negotiation and Conflict Management http://www.csudh.edu/dominguezonline/beh.htm

Columbia University, Teachers College International Center for Cooperation and Conflict Resolution (Graduate studies and certificate program) http://www.tc.columbia.edu/icccr/

Cornell University Graduate Minor in Peace Studies and Peace Science http://www.einaudi.cornell.edu/PeaceProgram/minor.html

Eastern Mennonite University Conflict Transformation Program http://www.emu.edu/ctp/

Fresno Pacific University Center for Peacemaking and Conflict Studies http://www.fresno.edu/pacs/

George Mason University Institute for Conflict Analysis and Resolution http://web.gmu.edu/departments/ICAR/

Georgetown College, School of Foreign Service Program on Justice and Peace http://www.georgetown.edu/departments/pjp/

Hamline University School of Law Certificate and various ADR programs http://www.hamline.edu/law/adr/index.html

Harvard Mediation Program http://www.law.harvard.edu/Academic_Affairs/Clinical_Program/hmp/index.html

Harvard Program on Negotiation http://www.pon.harvard.edu/

Indiana State University, Conflict Resolution Programs http://homeroom.indstate.edu/crp/

Kent State University (Political Science Department) Center for Applied Conflict Management http://dept.kent.edu/cacm/

Nova Southeastern University Graduate School of Humanities and Social Studies Department of Conflict Analysis and Resolution http://www.nova.edu/shss/DCAR/

Nova Southeastern University School of Social and Systemic Studies (Dispute Resolution) http://www.nova.edu/ssss/DR/

Ohio State University College of Law Dispute Resolution Program http://www.osu.edu/units/law/ADRbrochure.pdf http://www.osu.edu/units/law/centers.htm

Pepperdine University Strauss Institute for Dispute Resolution, http://law.pepperdine.edu/straus/

Stanford Law School, Gould Center Negotiation & Mediation Teaching Program http://www.law.stanford.edu/programs/gould/program.shtml

Syracuse University (Maxwell School) Program on the Analysis and Resolution of Conflicts (PARC) http://www.maxwell.syr.edu/parc/parcmain.htm

University of California – Irvine School of Social Sciences Global Peace and Conflict Studies http://www.socsci.uci.edu/ss :DP::PROGGPACS, PROG,HOMEP,GPACS

University of Denver Masters of Arts Degree in Conflict Resolution http://www.du.edu/con-res/

University of Missouri-Columbia, School of Law LLM in Dispute Resolution http://mail.law.missouri.edu/~llmdr/

University of Notre Dame Joan B. Kroc Institute for International Peace Studies http://www.nd.edu/~krocinst/

University of North Carolina Institute of Government Public Dispute Resolution Program http://ncinfo.iog.unc.edu/programs/dispute/index.html

Willamette University College of Law Center for Dispute Resolution http://www.willamette.edu/wucl/cdr.html

Woodbury College (Vermont) Mediation/Conflict Management Program http://www.woodbury-college.edu/public/Academics/mcm.html

B. ADR Institutes located at Universities

A.A. White Dispute Resolution Institute University of Houston, Bauer College of Business http://www.uhexeced.com/pdp/aaw_series.html

Center for Alternative Dispute Resolution Bowie State University http://www.bowiestate.edu/academics/profess/adr.htm

Center for Dispute Resolution, Willamette University http://www.willamette.edu/wucl/cdr.html

Center for Law, Policy & Social Science Ohio State University College of Law Dispute Resolution (Nancy Rogers) http://www.osu.edu/units/law/CLPSS/DisputeResolution.htm

Center for Information Technology and Dispute Resolution University of Massachusetts http://aaron.sbs.umass.edu/center/Default.htm

Center for International Development and Conflict Management, University of Maryland http://www.bsos.umd.edu/cidcm/

Center for Peace and Conflict Studies Program on Mediating Theory and Democratic Systems Wayne State University http://www.pcs.wayne.edu/

Center for Public Policy Dispute Resolution University of Texas School of Law http://www.utexas.edu/law/acadprogs/cppdr/index.html

Center for Research in Conflict and Negotiation Pennsylvania State University http://www.smeal.psu.edu/crcn/

Center for the Study of Dispute Resolution University of Missouri School of Law http://www.law.missouri.edu/csdr/

City University of New York (CUNY) John Jay College of Criminal Justice Dispute Resolution Consortium http://web.jjay.cuny.edu/~dispute/

Colorado Internet Center for Environmental Problem Solving http://www.colorado.edu/conflict/environment/

Conflict Research Consortium University of Colorado http://www.colorado.edu/conflict/index.html

Cornell/PERC – Institute on Conflict Resolution http://www.ilr.cornell.edu/depts/ICR/

Dispute Resolution Institute Hamline University School of Law http://www.hamline.edu/law/adr/index.html

Consortium on Negotiation and Conflict Resolution Georgia State University http://law.gsu.edu/CNCR/

Dispute Resolution Research Center Northwestern University Kellogg Graduate School of Management http://www.kellogg.nwu.edu/drrc/

Gould Center for Conflict Resolution Stanford University Law School http://www.law.stanford.edu/programs/gould/#conflict

Harvard Program on Negotiation http://www.pon.harvard.edu/

Indiana Conflict Resolution Institute Indiana University School of Public and Environmental Affairs http://www.spea.indiana.edu/icri/

Institute for Conflict Analysis and Resolution at George Mason University http://www.gmu.edu/departments/ICAR/

Institute for Environmental Negotiation University of Virginia http://www.virginia.edu/~envneg/IEN.html

Institute for Justice and Peace Building Eastern Mennonite University http://www.emu.edu/ctp/ifp.htm

Institute for Study of Alternative Dispute Resolution (ISADR) Humboldt State University http://www.humboldt.edu/~isadr/

Institute of Conflict Resolution (Cornell/PERC) Cornell University School of Industrial and Labor Relations http://www.ilr.cornell.edu/depts/ICR/

Institute on Global Conflict and Cooperation University of California (La Jolla) http://www-igcc.ucsd.edu/

Martin Institute Center for Peace Studies and Conflict Resolution, University of Idaho http:// http://www.martin.uidaho.edu/

Mediation Skills Project, University of Georgia http://www.cviog.uga.edu/Info/medskill/MSP.htm

Natural Resources Leadership Institute North Carolina State University http://www.ces.ncsu.edu/depts/agecon/PIE/nrli/

Stanford Center on Conflict and Negotiation http://www.stanford.edu/group/sccn/

                       

Deborah Laufer

Deborah Schick Laufer became the Manager for Mediation Services at the World Bank.  She is also Executive Director of the Federal ADR Network (FAN), which she founded in 1998. The Federal ADR Network focuses on distributing ADR information and materials electronically.  Ms. Laufer is an experienced trainer in interest-based bargaining,… MORE >