Roger Fisher talks about his recent book, Beyond Reason and explains the importance of emotion. Negotiators should build rapport by expressing their appreciation of the other party/parties, expressing affiliation, autonomy, acknowledging each other’s status or expertise, and choosing a fulfilling role.
I'm blogging from the Stanley Hotel -- hence the Stanley Steamer -- in the Rocky Mountains -- hence the snow. Stephen King wrote the Shining here, not in my room,...By Victoria Pynchon
Business Conflict Blog by Peter PhillipsMichael Leathes has written a book on negotiation that is aimed at corporate counsel. In so doing he has given us a clear insight into...By Michael Leathes
Please enjoy the following submission as the second installment of the 2009 Guest Blogger series. Today's guest blogger is Jessica Carter, Senior Advisor Mediation Practice at the Department of Building...By Jeff Thompson