Roger Fisher talks about his recent book, Beyond Reason and explains the importance of emotion. Negotiators should build rapport by expressing their appreciation of the other party/parties, expressing affiliation, autonomy, acknowledging each other’s status or expertise, and choosing a fulfilling role.
“Now, there are many, many people in the world, but relatively few with whom we interact, and even fewer who cause us problems. So, when you come across such a...
By Kenneth ClokeIntroduction On August 25, 2021, Law decree 118/2021 came into force, introducing a new proceeding in the Italian legal system, the “Negotiated settlement for the solution of business crisis”, concerning...
By Giovanni MatteucciGoogle Scholar returned “about 2,190,000 results” for articles on “Conflict Resolution.” Indeed, many highly accomplished and respected practicing mediators, as well as a few of my own colleagues regularly write...
By Charles Hill