In light of Vickie Pynchon’s recent posts Negotiating by Email? Think Again! and More Dangers in Negotiating by Email, this online course on how to mediate by email looks interesting.
As a SquareTrade mediator from Hawaii, Giuseppe Leone has mediated over 600 cases by email across USA, Europe, Asia.
For a measly $90 he will show you how online mediation works, and how you can streamline your mediation practice by handling more cases with fewer face-to-face sessions.
As soon as you find two people willing to play the parties in a neighbor vs neighbor simulation, Giuseppe will send them some scripts and you can start mediating online.
“From that point on, your coach will observe your online mediation — he’ll receive a blind copy of each message you exchange with the parties. And he will answer (by email or by phone) any questions you may have on how to perform online the mediation tasks you are familiar with, like:
>Making your opening statement
>Giving parties the opportunity to vent their feelings
>Discovering the parties’ issues, positions, needs and interests
>Helping the parties develop options for resolving their case
>Writing up the parties’ agreement”
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