Closure represents the triumph of reality over illusion; recognition that things are the way they are, not the way we wish them to be. "A man has got to know...
By Charles B. ParselleHarvard Business Review, January-February 2000, p. 16-17. Negotiations conducted over e-mail often go nowhere. Here's what you can do to improve the odds of success. In our increasingly wired world,...
By Kathleen McGinnMediators, are you charging what you should be? Are your fees paying your bills and leaving you with money for the piggybank? And are your fees representative of your skill...
By Tammy Lenski