Find Mediators Near You:

Suing Over an Online Review

Novo Justice Blog by Colin Rule

Debra Cassens Weiss, ABA Journal:

‘A Dallas law firm has filed a lawsuit seeking to learn the identity of a commenter calling himself “Ben” who posted a bad online review.

The Lenahan Law Firm claims defamation and seeks $50,000 in damages, Texas Lawyer reports. Partner Wes Black says the suit will allow the law firm to subpoena Google to learn the commenter’s identity.

Ben wrote in his comments on Google Review: "Bad experience with this firm. Don’t trust the fake reviews here.” Ben also gave a bad review to an Oregon cleaning company and may have intended to post the negative review about a different law firm closer to home, the suit (PDF) says.

Black tells Texas Lawyer the Lenahan Law Firm gets most of its clients from searches, and the bad review won’t help. "The issue isn’t trying to recover tons of money,” Black tells Texas Lawyer. “We just want the review down.”’

                        author

Colin Rule

Colin Rule is CEO of Resourceful Internet Solutions, Inc. ("RIS"), home of Mediate.com, MediateUniversity.com, Arbitrate.com, CaseloadManager.com and a number of additional leading online dispute resolution initiatives.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired Modria.com, an ODR provider that Colin co-founded,… MORE >

Featured Members

ad
View all

Read these next

Category

What is Negotiation, Anyway?

Indisputably I know, I know.  This sounds like another one of my dumb questions. Actually, it is surprisingly difficult.  Consider the following activities. Kids trading baseball cards, parents promising children...

By John Lande
Category

Handling Conflict in Chaos

Mediation and Business Consulting by Kathleen Kauth.The situation As I write this, our country, and the world, is in the midst of dealing with the Wuhan Coronavirus outbreak.  Starting in...

By Kathleen Kauth
Category

The Drama of Mediation

Debra Oliver, founder of Common Ground Mediation Services, truly exemplifies what it means to be at the frontlines of mediation. She comes from a background that the rest of us...

By Bathabile Mthombeni, Debra Oliver
×