INTRODUCTION When a decision-maker says, "it's only about money," he means that the choice to be made is purely rational and that strong emotions – feelings – will play no...
By Victoria PynchonPart One - Part Three In the next case we look at the mediator's positive use of the war metaphor and then, later in the session, see the mediator using...
By John HaynesBarbara McAdoo explains reasons why the mediation profession should be clearly defined.
By Barbara McAdoo
